Help front facing camera not working! :(

[erinnicolette]

Just got my droid 4... i love it, however, after i loaded some basic apps the from facing camera stopped working. When i go to push the button to switch from the back camera to the front facing one, it seems like it tries to change but gets stuck, showing just a black screen and then it says camera could not initialize. Help please! How can i fix this? I already tried clearing the camera's cache and it still didnt work.

 

[Nucco]

Just got my droid 4... i love it, however, after i loaded some basic apps the from facing camera stopped working. When i go to push the button to switch from the back camera to the front facing one, it seems like it tries to change but gets stuck, showing just a black screen and then it says camera could not initialize. Help please! How can i fix this? I already tried clearing the camera's cache and it still didnt work.

My front facing camera seems to be working fine with the stock camera app that comes on the Droid 4. I have noticed some other camera applications (i.e. Instagram) don't seem to like the front facing camera for whatever reason.

I would try rebooting your phone for starters, that clears things up from time to time. If the problem still persists, I would try talking to Motorola Support (they've been very helpful for me): https://motorola-global-portal.custhelp.com/app/product_page/faqs/p/30,6720,8302/p_country_code/US