Help Auto Rotation Partially Broken

[lexluthor]

EDIT: It's not just QuickPic.

Samsung did something non-standard with the auto rotation. This is the second real non-standard thing I've seen (LED mapping is another non-standard thing).

If I have the OS auto rotation turned off, there are still apps that will auto rotate based on reading the orientation sensor. So even though OS Auto Rotate is off, I can turn the phone sideways and the screen will still rotate inside that app.

Both Youtube and QuickPic do this.

Both are not doing it on the GS3. Both did it fine on my Droid X.


Original post below.

I use QuickPic as my gallery app.

In QuickPic view settings, I have change screen orientation to by orientation sensor.

In my phone settings, I have auto rotate off.

With my Droid X, the picture will rotate if I turned the phone sideways. With my Galaxy S3, nothing happens when I turn the phone.

Can anyone confirm?

Is the Galaxy S3 doing something different that it's preventing QuickPic from viewing the sensor state?

 

[Funnyusername]

Does it have anything to do with it only changing the "full screen viewer".

 

[lexluthor]

Does it have anything to do with it only changing the "full screen viewer".

Sorry, what setting are you referencing?

I did see a play store comment that said the same thing, so i guess it's not just me.

Also fired off an email to the developer.

Hopefully this can get fixed shortly.

 

[Funnyusername]

I don't quite understand your problem. Because you said you have your auto rotate off...and then you said you have your QuickPic set to the orientation sensor. This tells me that QuickPic is following the phones sensor and is doing exactly what you have set it to. Because your auto rotate is off.

Unless however you are trying to have the phone NOT auto rotate but have QuickPic application auto rotate only. Which would tell me you don't want any of your phone rotating but you would like your pictures to only rotate.

Am I getting close?

 

[lexluthor]

Unless however you are trying to have the phone NOT auto rotate but have QuickPic application auto rotate only. Which would tell me you don't want any of your phone rotating but you would like your pictures to only rotate.

Exactly. That's how it worked on my Droid X.

QuickPic should look at the phone's orientation sensor and flip the screen based on that, even if the OS has auto rotate off.

 

[Funnyusername]

Yea your right it won't work on my phone either. It must be a bug. We will just have to wait till the next update. Let me know what the email response is.

 

[lexluthor]

Yea your right it won't work on my phone either. It must be a bug. We will just have to wait till the next update. Let me know what the email response is.

QuickPic's developer replied with this
--
sorry, i have no idea what Samsung did with android ...I am trying... but need more time, because I have to find a new way with more code...
--

It's clearly not an app issue, but it's something Samsung screwed up.

Maybe I'll try to fire off an email to their support team. Doubt I'll have much luck with that, but this is something they'll most likely have to fix.

Too bad. I keep OS Auto Rotate off, so I really liked the ability that some apps built in to still rotate.

 

[lexluthor]

I emailed Samsung support about this issue last night. I got an email back today basically telling me I should call in to customer service.

I may do that when I have some time. It's probably an uphill battle.

I did have an issue with my HTC One S and after some pushing, I was able to get a tier 2 tech on the phone who understood the issue and now is working on a fix.

Maybe I'll have similar success with Samsung.

 

[lexluthor]

I finally got a chance to call Samsung today and I was able to get transferred to a tier 2 rep.

I think she understood what I was trying to say and confirmed that youtube would not rotate when system auto-rotate was off. She thought that was perhaps intended behavior. I then also explained that QuickPic has an actual setting to tell it to read the orientation sensor and that doesn't work either.

She did agree to send it to engineering to have them look at it, but I'm not confident that the issue will be passed to them in a way that they fully understand the issue I'm reporting.

It's not a major thing, but it is an annoyance. It's clearly either just flat out a programming bug or they are requiring some sort of non-standard call to the orientation sensor.

The notification light has similar issues. That's either just a bug or they require non-standard calls to the notification light.

Doubt I'll hear back from Samsung. It'll either get fixed eventually or they fell it's how it should be or developers will figure out a way to get it working somehow.

 

[AndroidxGuy]

EDIT: It's not just QuickPic.

Samsung did something non-standard with the auto rotation. This is the second real non-standard thing I've seen (LED mapping is another non-standard thing).

If I have the OS auto rotation turned off, there are still apps that will auto rotate based on reading the orientation sensor. So even though OS Auto Rotate is off, I can turn the phone sideways and the screen will still rotate inside that app.

Both Youtube and QuickPic do this.

Both are not doing it on the GS3. Both did it fine on my Droid X.


Original post below.

I use QuickPic as my gallery app.

In QuickPic view settings, I have change screen orientation to by orientation sensor.

In my phone settings, I have auto rotate off.

With my Droid X, the picture will rotate if I turned the phone sideways. With my Galaxy S3, nothing happens when I turn the phone.

Can anyone confirm?

Is the Galaxy S3 doing something different that it's preventing QuickPic from viewing the sensor state?

It could be that with other phones turning off auto rotate just ignored the orientation sensor state but with the S3 the sensor itself is being turned off. That would explain other apps that have independent sensor checks not being able to check the state of the sensor.

 

[lexluthor]

It could be that with other phones turning off auto rotate just ignored the orientation sensor state but with the S3 the sensor itself is being turned off. That would explain other apps that have independent sensor checks not being able to check the state of the sensor.

Good thought and that's very possible. I'd put that under the programming bug category, if that's the case. Can't possibly be intentional behavior.

 

[scrabbley]

I had the same problem so I used Tasker to fix it. I set a profile so that when I open Gallery, Quickpic or Youtube, it turns auto-rotation on and then when I exit them it turns auto-rotate off. Works perfectly

 

[lexluthor]

I had the same problem so I used Tasker to fix it. I set a profile so that when I open Gallery, Quickpic or Youtube, it turns auto-rotation on and then when I exit them it turns auto-rotate off. Works perfectly

That is a decent solution. I don't currently own Tasker though. Not sure it's worth $6.50 just to do that.

Yes, I know Tasker can do so much more and I probably should own it anyhow.

EDIT: I know I'm never going to be able to restrain myself from using this as an excuse to buy Tasker.