Help Razr Maxx keeps rebooting

[ROOFTOP-SPECIAL]

Hello,
I bought a used Razr Maxx last night to replace my Thunderbolt. Before buying it I verified the ESN was good but failed to take it down to VW. Today I go to VW to get a new sim card (the maxx has a different one than the TB) and while trying to activate it the phone kept rebooting.
Where should I start with this thing? I've done several Factory Resets. I appreciate the help very much.

Casey

 

[trophynuts]

you never booted it up before you bought it?

did you just go in the VZW store and get a sim and then tried to get it working at home? or did you try to do all of that in store?

 

[ROOFTOP-SPECIAL]

I verified the ESN was good when i bought it. The phone booted up fine. I went to the store the next day to get a SIM. We tried to activate then and we noticed the reboot.

 

[trophynuts]

If you're willing you may could just try rooting it so that you can put a stock image back on it. Do you know if the person you bought it from ever had it rooted before?

 

[ROOFTOP-SPECIAL]

If you're willing you may could just try rooting it so that you can put a stock image back on it. Do you know if the person you bought it from ever had it rooted before?

I don't know but that's my next step. I can find out how to root but where do i find the stock image?

Thanks trophynuts for the help.

 

[Podivin]

I suspect that Matt's 1.82 utility could get you back to non-rooted stock. Option 1 on utility should do it. Check out the thread below, the utility can be downloaded from there. Note that the utility runs on your PC, not on the phone. It's a HUGE download, so be patient.

Droid Razr Utility 1.82 [Windows] For Verizon Droid Razr And Droid Razr Maxx Only - DroidRzr.com