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Phone Locked Up While Saving Video!

P

Puddin422

Android Expert
My phone locked up as soon as I tried to end a video recording. The file didn't show up in Gallery at first, but after a few hours, it did, but it won't open. I tried opening it on my laptop, too, to no avail.

Is there any hope for saving it? It's pretty important. Phone is Moto Atrix HD.
 
So the phone basically crashed while it was recording the video. There's two things you've possibly got here, one the video file is there, but is incomplete and damaged. or two it wasn't written at all, but it just showing a file name, but there's nothing there.

Check how large the file is in the file explorer? If it's like zero bytes or just a few bytes, there's probably nothing you can do, it's not there and wasn't written before the phone crashed. On the other hand if you think you have the video, it might be showing several megabytes in size. It might be just damaged and needs recovering if possible. Do you have a PC? Try copying it to the PC, and see if it will play in VLC, which is a good media player for damaged and incomplete media files.
VideoLAN - Official page for VLC media player, the Open Source video framework!
 
mikedt said:
So the phone basically crashed while it was recording the video. There's two things you've possibly got here, one the video file is there, but is incomplete and damaged. or two it wasn't written at all, but it just showing a file name, but there's nothing there.

Check how large the file is in the file explorer? If it's like zero bytes or just a few bytes, there's probably nothing you can do, it's not there and wasn't written before the phone crashed. On the other hand if you think you have the video, it might be showing several megabytes in size. It might be just damaged and needs recovering if possible. Do you have a PC? Try copying it to the PC, and see if it will play in VLC, which is a good media player for damaged and incomplete media files.
VideoLAN - Official page for VLC media player, the Open Source video framework!
Click to expand...


Tried that (pc and vlc). It won't play. It shows 224MB, and the file is an mp4. Oh, but we were trying it from a card reader. Is it possible that that would make a difference?

In my gallery, it shows up as a black screen with the circle and play button icon.
 
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