dan@sprint.com not very helpful.

[avacomputers]

Does anyone have prior experience with them. I have been back and forth for 2 weeks now. It seems like they are just there to us.

 

[Kelmar]

What are you trying to get done?

 

[avacomputers]

I'm trying to get my defective phone replaced.

 

[Kelmar]

What's the defect?

What exactly have you told them and what have they said?

 

[hgueno]

Sprint customer service has been very helpful to me.

 

[ChrisPlague]

I'm trying to get my defective phone replaced.

if it really is defective then take it to a service center