Help Recovering SD Card Data?!?

[laandzxo]

URGENT!! PLEASE HELP!!

Today my Samsung Galaxy S5 was lagging and all my apps kept crashing. I decided to restart it, as I heard this may help. When I went to turn my phone back on, it told me that my micro SD card was unmounted. When I went to mount my SD card it told me "SD is blank or has unsupported files..." and when I press it a box pops up asking to format the SD card, and that if I do I'll loose all the files on it. Are there any solutions to getting my data back? Its over 2000 pictures of my newborn son gone

Any help is greatly appreciated!!!

 

[Hadron]

First things first: try shutting the phone down, removing the card & replacing it (to ensure it's seated properly) and rebooting, and see whether it works after that. Keep the battery out of the phone for a minute or two to ensure the RAM has completely cleared.

If it's still not working, remove the card from the phone and keep it safe. Buy a USB card reader if you don't already have one, then plug the card into a computer and see whether you can see the pictures that way.

If the worst comes to the worst you should try file recovery software on the computer. If you use Windows then Recuva is recommended by many people here, and is also free.

Once you have the pictures back, back them up. SD cards are not 100% reliable, as you've found out, and anyway phones can be lost or stolen, so if the data are important back up regularly. I don't suppose you had one of the many cloud-based image backups running - dropbox, Google+, etc, all offer to back up your pictures pretty much by default, so it's possible that some app on your phone may have made a backup already? Worth checking, just in case.

 

[Keith Lebel]

First things first: try shutting the phone down, removing the card & replacing it (to ensure it's seated properly) and rebooting, and see whether it works after that. Keep the battery out of the phone for a minute or two to ensure the RAM has completely cleared.

If it's still not working, remove the card from the phone and keep it safe. Buy a USB card reader if you don't already have one, then plug the card into a computer and see whether you can see the pictures that way.

If the worst comes to the worst you should try file recovery software on the computer. If you use Windows then Recuva is recommended by many people here, and is also free.

Once you have the pictures back, back them up. SD cards are not 100% reliable, as you've found out, and anyway phones can be lost or stolen, so if the data are important back up regularly. I don't suppose you had one of the many cloud-based image backups running - dropbox, Google+, etc, all offer to back up your pictures pretty much by default, so it's possible that some app on your phone may have made a backup already? Worth checking, just in case.

I have used Recuva in the past. It's a great option and was able to recover much data that was on a disk.