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Help Screen turns on and off

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Android Question

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Phone: Infocus m2
Android 4.4.2

My phone's screen turns off and locks screen when i'm using it, and turns on wen in my pocket i did tray to disable automatic unlock when flip cover but it did not help.

i can't find any ways to root the devise so I could not try getting a custom rom

can someone help me??
 
Can't find any info for this phone at all, only Infocus M2 can find is a DLP projector. Unknown device, unknown manufacturer, which almost certainly means there won't be any rooting information or custom ROMs available for it. If the screen is turning on and off by itself, could be it's buggy. Best action would be to RMA it for replacement or refund.
 
No i did not install any battery manager, should i??
i Think its a sensor, do anione know ho to find out or turn of that sensor?
 
mikedt said:
Can't find any info for this phone at all, only Infocus M2 can find is a DLP projector. Unknown device, unknown manufacturer, which almost certainly means there won't be any rooting information or custom ROMs available for it. If the screen is turning on and off by itself, could be it's buggy. Best action would be to RMA it for replacement or refund.
Click to expand...
https://www.chinavasion.com/china/w...oid_Phones/Infocus-M2-4G-Android-Phone-Black/
http://www.devicespecifications.com/en/model/55b63021

Looks to be Chinese device @mikedt ?

@rubenmh, last resort is to factory reset. How new is this device to you? What have you tried doing (if anything) to try and fix it?
 
its 1 week old, got it from dx.com i tried to factory reset it, tried to update the rom to the newest rom, tried another luncher and trid deaktivating faceunlock, but nothing works. ther needs to be som way to find out whats wrong.
 
Mikestony said:
https://www.chinavasion.com/china/w...oid_Phones/Infocus-M2-4G-Android-Phone-Black/
http://www.devicespecifications.com/en/model/55b63021

Looks to be Chinese device @mikedt ?

@rubenmh, last resort is to factory reset. How new is this device to you? What have you tried doing (if anything) to try and fix it?
Click to expand...

Yeh, it's definitely Chinese, from ShenZhen, no doubt about that, Mike :D Looks like one of these...
http://www.infocus.com.cn/projectors/prolist.aspx?nodecode=101010001
Never heard of them before, but seems their main products are projectors.

If tried factory resetting it, etc. probably faulty or buggy then. Only thing can do is RMA it back to the vendor.
 
rubenmh said:
so you have no way to find out if its a sensor thet i can turn off or something?
Click to expand...
If it is a sensor, and the problem persists after a factory reset, and it's a week old, then it may be hardware related.
By the time you putz around trying to fix it, you could have a new replacement. (dependant on their customer service)
I'm not trying to blow you off, but being a little known Chinese device, and mikedt knowing his stuff, that's the route I'd go
 
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