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Help How do I clean up Dialer Storage on Samsung Galaxy S5?
- Thread starter bleszing
- Start date
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- Tags
- samsung galaxy s5
Not totally sure but pretty sure it's probably referencing your contacts, call logs and other goodies, hence why there's no clear button.
Check your contacts app from the app manager, you may be able to clear it there.
I had a version (different phone but it's all the same Android down there) with a buggy contacts, would grow and grow, I had to clean it out every so often until they fixed it.
I had a version (different phone but it's all the same Android down there) with a buggy contacts, would grow and grow, I had to clean it out every so often until they fixed it.
Thanks for the reply. Sorry for the ignorance on my part, but I'm not following that menu trail. I don't see "logs" in my dialer. Is that the same as recent? If so, I just deleted and -sadly- didn't see any notable improvement in Dialer Storage.
ironass
Extreme Android User
There are currently 35 different models of the Samsung Galaxy S5 and over 3,000 different stock Samsung firmware versions, worldwide, covering 3 different Android platforms, Android 4.4.2, Android 4.4.4 and Android 5.0.0. Not all issues will affect all models or firmware releases and your answers to the following questions will help in the forum's answers to your specific query.
#1. Could you post your Model number and Android version...
To locate these, go to...
Settings > More > About device > Model number and Android version
This will give you the model of Samsung Galaxy S5 that you have and which Android version you are on.
#2. Your current Firmware, (not just Baseband), version .
To locate your current firmware version, go to the stock, Samsung, dial pad and type in...
*#1234#
This will give you your, "Version", details in full, usually 3 lines of information, AP: CP: CSC:, which may all be relevant.
*** If code *#1234# has been disabled on your firmware, you can download and install, free from the Play Store, Phone Info and it will give you, under Firmware Info... PDA, Baseband, CSC, versions.
Thanks, again.
1. I have S5 Model SM-GM900V running Lollipop 5.0
2. *#1234# didn't work. In Phone Info app (the one by MobiTrendz) all I see under Firmware is "qcom". Installed a second Phone Info app and see Bootloader, Baseband, PDA, CSC versions "G900VVRU1BOA8"
ironass
Extreme Android User
That explains the difference. You are not running stock Samsung Lollipop, see #1.6 of 35 Galaxy S5 models - know yours??? Therefore it is difficult for me to be precise. It sounds as though there was a snafu during your double update process and the Dialer Storage has created numerous files instead of one. Personally, I would suggest a Factory Data Reset as per post #2 of S5 Lollipop Update Problems - Dummies Guide as I can think of no other way to clear it.
I didn't even realize I wasn't running stock. Looks like factory reset might be the only option. Thanks again for the help.
AZgl1500
Extreme Android User
What you have is "stock Verizon" Lollipop software, which is unique in the way it works, and has too many of the good features of stock Android removed from it.
We are also blessed with an extraordinary amount of bloatware that is totally unneeded on the phone. It is all a sales gimmick. Unless you or I root our Verizon phones, we have to just accept "it is what it is" and move on.
Those special dialing codes we keep reading about to gain access to special features? All of them have been removed from Verizon software. None of them have ever worked on any Verizon phone I have owned in the past 20 years.
A Factory Reset will allow the phone to start anew, fresh with a good solid OS.
It will come up again and you can test the phone to see if the problems you have are now gone, I think they will be. Then you can add in the apps that you really want.
I recommend that you turn OFF all of the apps that you will never use before you add any downloaded apps of your own choosing.
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2 ea. Verizon Galaxy S5, 4.4.4 forever!, ART
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ironass
Extreme Android User
You have the Galaxy S5 Active. The Factory Data Reset, see post #2 of S5 Lollipop Update Problems - Dummies Guide, is designed to clear any and all detritus from your phone and is there for exactly that reason. If you are unable or unwilling to implement this, then you could try installing Clean Master (Boost & AppLock), free from the Play Store, and run the Junk Files option and see how much that cleans/removes for you. I would, after use, recommend uninstalling or disabling this app as it is a battery/memory hog.