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Samsung S7 blackout from nothing (on vacation)

G

GipseT

Lurker
Hi,

I got my S7 about two to tree weeks ago. Nothing much done with it or installed. Had it energy saving as I am in Scotland now and live in Sweden... and want it to work so I can manage my travel.

Today the S7 just blacked out on me had it in my chest pocket worked when i put it there and did not when I took it out. A bit moist in the air but should not affect i think. The green light still flashes (has battery) but my computer can not find it when I plug it in USB. Nothing happens when I hold power and home button down....

I am quite angry at Samsung at the moment (No other phone I have had has done this).... guess that also i a loss of all the photos and fun saved on the phone from the vacation :(

Any way what can I do if anything? Help much appreciated.
 
What is Energy Saving? Is this the same as Ultra Power Saving Mode? Also, when you mentioned that "green light still flashes but your computer could not find it... That is very strange... Usually the only culprit I could think of is that you were somehow able to turn on DM Mode which causes the computer to be unable to read the device... Not sure but glad the force reboot worked~
 
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