• After 15+ years, we've made a big change: Android Forums is now Early Bird Club. Learn more here.

Help MM 6.0.1 is refusing to use the Assigned Ringtone for individual contacts

AZgl1500

AZgl1500

Extreme Android User
I have not run into this before, this is on my own Galaxy S5 and it has MM installed, and it did before I gave it to my daughter....

when I was using the S5, it worked like I wanted it to, or at least I think it did...

Then her HTC died, and I gave her the S5..... I had acquired a new phone.
now it is refusing to use any default tone period, it is using some funky song for everything....

I have reset the Default Ringtone to the VZW Waves tune, and it ignores that.
I have reset the personal tone for the one contact "which is me" and it is supposed to play "Your Daddy is calling you", but it is ignoring that also.... plays that funky song which we don't even know what it is.

She is not very enthused at doing an FDR, but at this point I can't think of what else to do.

I just now Cleared the Cash Partition and rebooted it..... no change.

Even if I save all of her apps, backup all the contacts ( Google anyway ), and save the Nova Screens, you know how much of the personal data is stored in each app that has to be redone all over again.... it is just a Super PITA to rebuild from an FDR....

anyone have any ideas short of FDR?
 
The only thing I did that might be strange, was to use Samsung's Smart Switch to pull all of her apps and data from the HTC to the Samsung S5...... never heard of that causing any problems, but......... ??
 
I looked at that, it is \internal\root\sdcard\ringtones

and I saw about 15 or so ringtones in that folder with the names of the ones she is trying to assign to the contacts.


I can't find any other Ringtone folders
 
They are any folders that have the last level of either ringtones or notifications.

You place the file in one of those folders and reboot the system. When coming up the system scans all the folders with that name and adds them to the selection list.

Some apps have a problem finding the files correctly under 6.0.

... Thom
 
The Samsung dialer and exDialer are not using the correct ringtone even though both of them show the correct specified ringtone she assigns.

it seems that exDialer is defaulting to what the OEM dialer is using.

from what I have read, all of the "dialer apps" are just skins that overlay the OEM dialer app which is what actually handles the incoming calls.
 
I am beginning to regret not having done a full FDR on the phone before I gave it to her.

I just swapped SIM cards and said "here you go", and whoa is me, I wrote about getting our contact lists all jumbled up together.... because the device ID was still tied to my Google Account.... and Google combined both contact lists. where upon, the two of us started deleting the extra contacts, and we both ended up with zilch!
 
I converted to Pixel Phone Pro a few years ago. It has a backup/restore capability that allows easy transfer from one phone to another or one Android version to another. (Nova Launcher Prime and Tasker are heavily used by me and each has a backup/restore.)

I was simply tires of fielding new problems with the phone configuration every time I moved to a new phone or a new version of Android.

The last thing I would do before handing my phone to someone else is a Factory Data Reset. It is the only way they will ever know hat the starting point was and what had been changed since that starting point.

My approach...
Old phone ...
Copy folder with my added data to a desktop
Backup Pixel Phone Pro
Backup Nova Launcher Prime
Backup Tasker
Factory Data Reset

New Phone ...
Factory Date Reset
Download all apps from Play Store
Restore Pixel Phone Pro
Restore Nova Launcher Prime
Restore Tasker
Copy folder with my added data from desktop

... Thom
 
I had the same problem with my Moto G4 running MM 6.0.1 with exDialer and custom ringtones. My fix was a factory reset and using the native dialer. I'm thinking that exDialer was at fault seeing as how it hasn't been updated for awhile. I had ringtone issues with my older Lollipop phone as well assigning ringtones to groups.
 
@Thom totally agree with your way of moving from one phone to another phone. It is exactly how I have handled all of my prior phones.... but, I had acquired those phones off of Swappa and did not want anything left on them at all.

This time, I was snookered into "the warm its' okay" feeling, after all, it is "My Phone" and "My daughter", so "what could go wrong?"
Well, obviously a lot can go wrong because the phone was not started from Scratch when I plugged her SIM card in it.

@entropy5 I was just thinking to myself, that exDialer needs to be removed, and then see if the phone will work w/o that app on it... if that fails, I am going to just back it up as far as Nova Prime Launcher and SuperBackup can take it.... her contacts are now in Google so that is a given that they will come back.... the phone is NOT rooted.... darn it.

at least with the Nova backups, I can restore her screens just like they were complete with the folders....
and with SuperBackup the SMS and contacts can be restored, as can the apps also..... just won't have the data that goes with each app.....

My daughter told me last night, that the "only reason" she does not want to FDR the phone is that she has reached a totally insane high Points Level in some game that she is playing o_O

ummm, I think she is going to have to give in, and let me rebuild the phone.
 
I figured simply removing exDialer and flushing the cache partition would suffice. I also searched my phone with Solid Explorer for any leftover debris. There was something deeper going on that only a full reset could fix.
 
entropy5 said:
I figured simply removing exDialer and flushing the cache partition would suffice. I also searched my phone with Solid Explorer for any leftover debris. There was something deeper going on that only a full reset could fix.
Click to expand...

yes, I feel it is in the system OS regions now, where we can't touch it.
 
You must log in or register to reply here.
Back
Top Bottom