Help White screen problem on Smart Lock screen

[King Mustard]

Unlocked SM-G955F running Android 7.0 (Samsung Experience 8.1).

I am not using any package disablers.

Only Gmail has been manually disabled.

My 'Screen lock type' is PIN. I can only use PIN and Password types due to security restrictions that were applied when I added my NHS work e-mail accounts.

Any ideas?

 

[Shotgun84]

Has the nhs just trusted you not to use a security method they don't approve of or have they provided you with the phone? If the latter then maybe smart lock doesn't agree with their policy?. Slightly off topic but a lot of my family work for the nhs so my hat's off to you

 

[Shotgun84]

Re read your post and obviously your phone. Are the nhs taking your word for the lock method or are they enforcing it? My guess would still be similar though that smart lock don't work when it's been restricted

 

[King Mustard]

Re read your post and obviously your phone. Are the nhs taking your word for the lock method or are they enforcing it? My guess would still be similar though that smart lock don't work when it's been restricted

Enforced, unfortunately.

 

[HiromiS]

Hi,

My device had same sick. (Xperia XZ1 SO-01K)
It worked with below steps.

1. Turn off "Smart Lock (Google)" in Trust agents (Lock screen & security)
2. Restart device
3. Turn on "Smart Lock (Google)"

 

[SergheiT]

This solution worked on Nokia 8. Thank you.