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An error Occurred, outlook on android

teanob

Newbie
I am losing my email when replying to an email I received on my Samsung Galaxy tab a using Outlook. When hitting the send button on a reply email I get the following popup error message: "An error Occurred. Your message failed to send. One or more attachments no longer exists on your mail server. Your message has been returned to your drafts folder." I am presented with three options, open draft, contact support and OK. Hitting open draft will take me to the draft folder but there is no draft there. Same result if I hit OK and then go to my draft folder, no draft exists. I have not tried contact support as yet but will next time this occurs, which is not with every reply I attempt. This has only started to occur in the last week or two. Any suggestions to fix?
 
This has been widely discussed in this thread . You need to go to settings>apps>webview and uninstall updates.
Not sure how that thread applys to my case. In my case the reply box loads fine and I can type a reply but when I hit send, the error occurs and there is no draft created nor saved. Additionally once I go to settings > Apps> there is no webview?
 
Sorry, it sounded like a similar issue. FWIW, in order to see WebView in the apps list you have to go to menu>show system apps. I kinda left that part out. Sorry.

...One or more attachments no longer exists on your mail server.

Is this part of the signature file? Perhaps it's trying to insert your signature but can't access the server location from your mobile device.
 
Sorry, it sounded like a similar issue. FWIW, in order to see WebView in the apps list you have to go to menu>show system apps. I kinda left that part out. Sorry.



Is this part of the signature file? Perhaps it's trying to insert your signature but can't access the server location from your mobile device.
Actually i do not use the signature file. Also, this does not happen with every reply I do, just very frustrating when you have typed a reply, especially a long one and all of a sudden it is gone and you have to start over.
 
Actually i do not use the signature file. Also, this does not happen with every reply I do, just very frustrating when you have typed a reply, especially a long one and all of a sudden it is gone and you have to start over.
Also, I do not have anything on the tablet that says show system apps.
 
What version of Android does the Tab A run? I have a Notew 10.1 running 5.1 and it's under "Android System Webview"
 
I'm going to assume the Tab version of touchwiz is pretty similar to the phone version. On my wife's S7 edge, when you go to settings>applications there are three dots in the upper right. Tap on those you get options to show system apps. That's where you'll find webview.

Of course we could be chasing red herrings here and webview might not be your problem, it's just that there's been a lot of issues with it lately using Samsung email.
 
I'm going to assume the Tab version of touchwiz is pretty similar to the phone version. On my wife's S7 edge, when you go to settings>applications there are three dots in the upper right. Tap on those you get options to show system apps. That's where you'll find webview.

Of course we could be chasing red herrings here and webview might not be your problem, it's just that there's been a lot of issues with it lately using Samsung email.

I went to the three dots, still no webview in that extensive list.
 
I just checked, on my wife's S7 it's listed as Android System Webview with the apps sorted alphabetically
 
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