S health Data Sync

[girish1984]

Hi. Anyone facing issue in syncing s health data between Samsung gear s3 and Samsung note 8????

 

[marctronixx]

Hi,

If you would like more help, more information is needed.

Carrier?
Rooted?

What troubleshooting steps did you take, if any?

Have you reached out to the developer?

“What data” are you actually referring to? When did this all start happening?

 

[girish1984]

Hi,

If you would like more help, more information is needed.

Carrier?
Rooted?

What troubleshooting steps did you take, if any?

Have you reached out to the developer?

“What data” are you actually referring to? When did this all start happening?

Hi.

it's not rooted. It's a brand new phone.

troubleshooting steps followed
1. Reinstalled gear plugin on note 8
2. resetted gear s3
3. All data/calls r getting synced except s health all data (steps, heart rate, floor count ). I receive all notifications on my gear s3 .
4. Syncing was proper with my s7 edge . Issue started with note 8 .

 

[BigRedGonzo]

Just to let you know. I have the same combo and both are Verizon Branded and I haven't had any issues with syncing.

I know this doesn't help you one bit, but it does let you know that the pair do work together.

One thing I have noticed is that every time I open S-Health, it syncs and all the values update, which tells me that syncing occurs periodically not constantly.

I have seen this issue with other devices, but thus far not this combination.

Wish I could be of more help,
BigRedGonzo

 

[marctronixx]

if you have some background services disabled or apps disabled that were shipped with the phone (or you have an aggressive battery saver mode) this can also cause issues.

 

[girish1984]

Hi. I am able to sync now . I had to factory reset my note 8

 

[BigRedGonzo]

Glad to hear. I have purchased two different phones in the past that, brand new, out of the box, did not work properly, but a FR fixed the issue. I hate to have to do one, but they can do wonders.

BigRedGonzo