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Update malfunction

The new update that was FORCED on me this morning totally changed my phone! It's something Oreo. It completely changed my app overlay settings and I can't figure out how to change them back. The "badge with numbers" function is screwed up. I have 2 apps with numbers showing, but no notifications are there when I go into the app. I selected apps to drop down when I'm using the phone, but since the update they don't anymore. I've googled and googled on how to change the "apps that appear on top" all the instructions and suggestions state options I just don't have. This is ridiculous! How do I fix this?!?!?
 
Are you American, and did you (like most Americans) buy the phone through a carrier? US carriers often do force updates on phones with their firmware, whereas phones elsewhere in the world, and non-carrier US phones, allow you to choose whether to accept updates or not. If you are then I'm afraid that explains the annoyance of it being forced on you, but doesn't provide you with any remedy.

Oreo is Android 8, though what you get is Android 8 plus Samsung's changes plus (if you bought through a carrier) the carrier's changes. Since I don't have a Samsung running Oreo I can't advise on most of the thing you mention since they are different on my Pixel (also running Oreo). Actually I don't kow what you mean by the "apps to drop down when I'm using the phone". Since Oreo on Samsung is very new I can imagine that your search results mostly refer to the Android 7 settings, which could explain why they aren't helpful. Hopefully someone else who has this phone will be able to advise.

However, the notification badges I do know something about, because we've had a lot of queries about that. In 8.0 Google added a default "notification dots" option to Android, and Samsung have chosen to use that rather than their own implementation. What others are seeing is that you get a dot on the icon when you have a notification (rather than a count), and when the notification is cleared the dot disappears (even if you've not read the message it is notifying you of). So I'm a bit surprised that you talk about 2 apps having numbers showing: are you using the Samsung launcher or a third party one? Most people are saying that they want the numbers back, and the answer to that seems to be to use a third party launcher (such as Nova plus the TeslaUnread plug-in) to get the number badges back (and behaving the way they expect). Maybe if you can tell us which apps are showing these anomalous number badges, and do they have any unread messages (as opposed to notifications), this might give us some clues for that problem at least.
 
Are you American, and did you (like most Americans) buy the phone through a carrier? US carriers often do force updates on phones with their firmware, whereas phones elsewhere in the world, and non-carrier US phones, allow you to choose whether to accept updates or not. If you are then I'm afraid that explains the annoyance of it being forced on you, but doesn't provide you with any remedy.

Oreo is Android 8, though what you get is Android 8 plus Samsung's changes plus (if you bought through a carrier) the carrier's changes. Since I don't have a Samsung running Oreo I can't advise on most of the thing you mention since they are different on my Pixel (also running Oreo). Actually I don't kow what you mean by the "apps to drop down when I'm using the phone". Since Oreo on Samsung is very new I can imagine that your search results mostly refer to the Android 7 settings, which could explain why they aren't helpful. Hopefully someone else who has this phone will be able to advise.

However, the notification badges I do know something about, because we've had a lot of queries about that. In 8.0 Google added a default "notification dots" option to Android, and Samsung have chosen to use that rather than their own implementation. What others are seeing is that you get a dot on the icon when you have a notification (rather than a count), and when the notification is cleared the dot disappears (even if you've not read the message it is notifying you of). So I'm a bit surprised that you talk about 2 apps having numbers showing: are you using the Samsung launcher or a third party one? Most people are saying that they want the numbers back, and the answer to that seems to be to use a third party launcher (such as Nova plus the TeslaUnread plug-in) to get the number badges back (and behaving the way they expect). Maybe if you can tell us which apps are showing these anomalous number badges, and do they have any unread messages (as opposed to notifications), this might give us some clues for that problem at least.
The 2 apps that are showing numbers is ACR(auto call record) and WMC weather app. I have checked both apps and there aren't any new messages, notices, etc. I've restarted the phone and the numbers remain. What I mean by "dropping down" is when I'm texting, checking email, playing a game, scrolling through Facebook, Twitter and I get a new text, email, Tweet, FB message, that notification would appear on screen at the top of my phone, I could choose to view it then, swipe it away for later or delete it, now I don't have them drop anymore. Yes, I'm American and I bought my phone through the carrier.
 
Is edge lighting enabled? I think that replaces the standard default notification drop down with its own little bubble and the edge lighting feature.

You can exempt certain apps however and they should use the drop down you were using previously.
 
No it isn't. Now I've also discovered that the new update changed the text alerts I had set for certain people. Why did this new update change everything?!?!
 
Hmm, maybe try clearing the caches of those 2 apps? That are least shouldn't do any harm, and might jog something out. As I say, most people are saying that they don't get numbers any more, just dots, so I wonder what's different? But I'm afraid I don't know either app myself.

Notifications at the top of the screen are a standard Android feature still in Oreo, so they should still be available (indeed they now have more information and options). Notification settings have gained a lot of features though, so it's definitely possible that the default settings you've ended-up with aren't what you want. Samsung re-order menus a lot, so what I have on my phone is likely to be different to yours, but I have to look in at least 3 places to find all of the notification settings: in the Apps & Notification settings for the global notification settings, then look at individual apps in that same menu (used to be called App Manager in Samsung) where there are further notification controls per app, and in some cases for different types of notification the app can produce, and then for some apps in the app's own settings. And if Do Not Disturb mode is turned on there are further settings in there to control visual interruptions. And I don't even have the Edge Lighting thing that El Pres mentions above! So I'd have a peek through the system settings for anything notification related which might be turning off heads-up notifications/peeking notifications/interruptions (all different names that have been given to these things!).

As for text alerts, that seems to be a change to the Samsung text message app (a lot of others have been asking about that). From what people have been saying it no longer allows different alert tones for individuals. That's just the Samsung app though, so switching to a third party app, or even Google's own Messages app, brings that option back. No, I've really no idea why Samsung did this.
 
Be lucky you were able to update in the first place. I'm so sorry that you're dealing with so many issues.. Oreo isn't the best version of Android out there. All I can say is good luck!
 
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