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Ringtone defaults to silent

All of a sudden when I switch back and forth from silent mode to vibrate to sound, my ringtone switched itself back to "silent". The ringtone volume is all the way up, but I have to manually change the ringer to a time from silent.
Anyone else experiencing this, or know a fix around this?
 
Not much help but that doesn't happen on my s9+ ringer volume stays where it was set to when I change to vibrate/mute/back to sound on. Maybe another app is changing it? Or maybe the busy times options (if you are using it) is changing it.
 
All of a sudden when I switch back and forth from silent mode to vibrate to sound, my ringtone switched itself back to 'silent'. The ringtone volume is all the way up, but I have to manually change the ringer to a time from silent.
Anyone else experiencing this, or know a fix around this?

I am having the same problem ! I had it happened since I got my phone .
 
same here. Switching to vibrate mode sets ringtone to silent. Switching back to sound mode leaves ringtone at silent. It should restore the ringtone for that mode. driving me crazy. no apps seem to actually fix it.
 
Took phone back to sprint. They found out my SD card was not being detected. Put a new one in and now issue is fixed. My ringtone does not move back to silent.
SD card was corrupt.
 
All of a sudden when I switch back and forth from silent mode to vibrate to sound, my ringtone switched itself back to "silent". The ringtone volume is all the way up, but I have to manually change the ringer to a time from silent.
Anyone else experiencing this, or know a fix around this?
My S9 seems to be worse than any ones. I can go to settings, sound, ringtone and pick a tone then go to home page then back to settings and already the riingtone has set itself back to silent. The riingtones in contacts work but the default ringtone instantly goes to silent everytime. I think this is a problem in the Samsung operating system. My wife got an S9 too at same time and it does not do it. I have put the 2 phones side by side and set them exactly the same...mine continues to do it and her's does not. Go figure. Thinking about going back to my S7. Set my phone to vibrate and ring and at least it vibrates when someone is calling, this is stupid!
 
My phone decides itself. I don't use any advanced (Palm cover to mute etc) extras, all volumes are set to full yet I still have the issue that my phone sometimes just does not ring and also I have the Samsung S3 phone which isn't giving notifications at the same time either it literally starts ringing after the caller has hung up. I don't know how to sort this and by the looks of it there doesn't seem to be much of an answer has anybody else had any luck as to why sometimes during the middle of the day phones just don't make a noise when people ring you Samsung S9 Plus using Oreo with the number 9 test thingumybob that's brand new in the last update
Thanks Droids
 
The delayed ring sounds like a carrier issue. Have you noticed if this happens with cell-to-cell calls, land line-to-cell or it doesn't matter? If you have a weak signal in your area or the carrier is an MVNO then the calls might not be routed immediately to your phone and you might see a delayed ring. But it should only be very infrequently.

As to the volume setting itself to silent, try booting your phone into safe mode and try and see if it does it again. If not, then it's probably an app doing this.
 
The delayed ring sounds like a carrier issue. Have you noticed if this happens with cell-to-cell calls, land line-to-cell or it doesn't matter? If you have a weak signal in your area or the carrier is an MVNO then the calls might not be routed immediately to your phone and you might see a delayed ring. But it should only be very infrequently.

As to the volume setting itself to silent, try booting your phone into safe mode and try and see if it does it again. If not, then it's probably an app doing this.

Ok thanks.
 
The delayed ring sounds like a carrier issue. Have you noticed if this happens with cell-to-cell calls, land line-to-cell or it doesn't matter? If you have a weak signal in your area or the carrier is an MVNO then the calls might not be routed immediately to your phone and you might see a delayed ring. But it should only be very infrequently.

As to the volume setting itself to silent, try booting your phone into safe mode and try and see if it does it again. If not, then it's probably an app doing this.


Thanks I'll do this
 
well, I backed up my phone contacts, apps photos and everything else to factory default, and so far so good, it was defaulting to silent every hour or so and now it has been a couple and all is well
I will repot back in a few hours

Update: this seems to have fixed the problem
 
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Mine just started doing this after the last update and its driving me nuts. I called Verizon and they thought they could fix it but its still the same issue.
Is it worth setting back to factory reset? Should I remove the SD card?
I just need to get this fixed.
 
I would consider a factory reset, but not until I was sure everything of importance was backed up OFF the phone. Photos, media, text and email messages and any account information that you'll need to log back in.

And, before you reset, I'd highly recommend removing all accounts -- especially your Google account -- from the phone before the reset or you could have problems with FRP (factory reset protection).
 
I have the same problem. After chosen a tone I clicked "add" but it kept going back to silent. I did it again but this time didn't click "add", just clicked on the arrow back and it worked. I say it's Samsung defective since that "add" button is not necessary.
 
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