Stolen Phone Returned, Now Shows Different Carrier?

[joshhumble]

I had a Verizon Galaxy S8 stolen, the person was caught. It was returned, but it was wiped and now boots up as ATT, shows a bunch of ATT screens. Then says "No SIM card inserted".

Does that mean he hacked the software, or bootloader? Did something with Odin? How complex was it to do?

I don't know know much about this stuff. Is it easily reversible?

 

[Dannydet]

Take it straight to your carrier and let them know what's happened.
Don't even bother to look at it.

 

[Jfalls63]

Have a look here
https://forum.xda-developers.com/galaxy-s8/how-to/switch-to-carrier-firmware-100-t3609487

 

[Unforgiven]

Have a look here
https://forum.xda-developers.com/galaxy-s8/how-to/switch-to-carrier-firmware-100-t3609487

Which may be against the law, but since the person stole your phone, what the heck is another charge.

Take it straight to your carrier and let them know what's happened.
Don't even bother to look at it.

This is your best advice.

 

[Jfalls63]

XDA link looked like a complicated process but as long as IMEI is not changed, where would the legal issue come in to play?

 

[Unforgiven]

XDA link looked like a complicated process but as long as IMEI is not changed, where would the legal issue come in to play?

I'm not positive it is, why I used "may." I know there are a lot of laws around messing with the "phone" parts of phones, and anything that makes it unable to call 911 is certainly illegal. If the linked process failed making the phone not talk to either the original carrier or AT&T would be one way the process "may" be illegal.