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Please help, Internet Error

K

khmerguy

Newbie
Hi,

I don't know what happen with my phone that exclamation icon often show nearby wifi. I can't use internet to browse any website. Also, with mobile data even if it show 4G or 4G+ but I can't use the internet to browse website too as in picture attached. I've tried to find solution and followed all instruction but these problem still exist unless I restart my phone. Anyway, after I restart my phone and run for a while, that error come again and again. This happen often. Does it cause from phone or ISP? Could anyone help me?

Thanks,

khmerguy

Screenshot_20180218_140209_Chrome.jpg


Screenshot_20180220_085141_Chrome.jpg
 
The answer is simple. The error report appears with the solution too. Check your device date and time. Set the time zone according to your region. Then try once again to connect to the internet after rebooting the device.
 
Think it has got an internet connection, but the red https is the clue. This should be green. If the phone's time is wrong. the browser can't establish a secure private connection to Google....hence "Your clock is behind"
 
Dannydet said:
Unplug and restart your WiFi router at home.
If that doesn't work call your ISP and have them reset your signal
Click to expand...

I have done like you recommend but it still doesn't work. It just connect for a while then the same problem happen again. Maybe I need to contact to ISP as you said. Thanks :)

svim said:
What phone do you have and which version of Android is it running?
Click to expand...

My phone is Galaxy S9+. :)

priscillaahoward120495 said:
The answer is simple. The error report appears with the solution too. Check your device date and time. Set the time zone according to your region. Then try once again to connect to the internet after rebooting the device.
Click to expand...

I have done as you said, but still doesn't work. I have found the same solution like you recommend but the problem still exist. Thanks :)

Xavier Black said:
It could be a physical problem..maybe the antenna of the phone..
Click to expand...

I don't know exactly about this. My phone is new phone just bough (Galaxy S9+).

mikedt said:
Think it has got an internet connection, but the red https is the clue. This should be green. If the phone's time is wrong. the browser can't establish a secure private connection to Google....hence "Your clock is behind"
Click to expand...

Yeah, it become like this when the connection is low not only wifi, but also mobile data. I don't know what it caused from even if I set date and time manually.
 
It could be also a bad SIM card..why don't you have it changed for a new one?..I still think is something physical even I always follow my Chinese pal's intuition..
 
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