Can't receive texts from Iphone user via T-Mobile.

[avemaria]

Hi,
Anyone have an idea why I can't receive texts from a family member who has an Iphone? We're on the same T-Mobile plan and network.

Thanks

 

[tube517]

Are these for group texts or individual texts or both?

 

[avemaria]

Are these for group texts or individual texts or both?

Individual

 

[avemaria]

It's only from one user though.. she has other family with an Iphone where the texts are sent to her ok..

 

[svim]

Sounds like she's trying to send you messages using the iMessage format, she needs to send them as SMS/MMS. Apple doesn't allow other platforms to implement the iMessage format so while all (no matter what operating system you're using) texting apps support SMS/MMS, only Apple users rely on iMessage.

 

[avemaria]

That was it.. if you have an Iphone you have to go into settings/messages.. then the 'Send as SMS' has to be turned on.. which then bypasses iMessage if the receiver doesn't have it.

 

[Clementine_3]

That really should be set as the default Stupid Apple

 

[Hadron]

Are you a former iPhone user? If you change platform and don't sign out of iMessage first this is what happens.

If that is the case there is now a tool to let you sign out without getting the iPhone back, and a quick web search should find it (sorry, don't really have time to hunt it up). It did take several years and a lawsuit to get Apple to do this though - I guess it suited them that many people assumed it was the other platform that didn't work properly and went back to them...