Apps starting by theirselves problems

[Credit1]

I'm using a Samsung J3 with Gmail app. Some emails are being sent to recycle without me doing so. No scheduling etc just random. Can anyone suggest how to stop this.....? More importantly perhaps..Ive also encountered issues with other apps on the phone also. Camera stops starts..... blue tooth etc...... wifi etc without requesting etc.... Can anyone help with this? I was told to backup and do a full reset and then 'vaguely' to check system apps..... but id already done a factory reset with no joy. My phone is new. A lot of the built in apps i have been told you cant disable and i cant seem to alter permissions on them. Although i didnt expect that to be the case. I havent installed much so Any advice would be appreciated. Thanks

 

[James_Watson]

Has someone hacked your gmail id & password? If so, he/she may access your gmail on any other devices with your id & pwd.
So, change your password asap. And then check whether the weird issue still exists.

 

[Credit1]

I set the email up on a mobile phone I also receive notifications if logging in from another device. Also no filters or rules set on email. Il try to change password but if someone hacked my account then it was done through the phone so it wont make much of a difference? Would you possibly agree? Also could you offer advice regards apps? Anyone? Thanks

 

[lunatic59]

I'm using a Samsung J3 with Gmail app. Some emails are being sent to recycle without me doing so.

Let's tackle these one at a time. First, there is no recycle in the gmail app. There is a trash folder. Is that where your mail is being sent? Or maybe a spam folder? I know Google has been making some adjustments recently about how mail is classified and some email that used to be okay is now either bounced or sent to spam. Most of the time it's a misconfigured sending server, or a domain with a low sender score. If the mail that's getting moved is always from the same senders -- for example, all come from Yahoo -- then you might have to either whitelist them or adjust your security profile to be a little more lax.

Camera stops starts..... blue tooth etc...... wifi etc without requesting etc.... Can anyone help with this?

Is this while you're actually using the camera? Connected to Bluetooth, etc? Or do you just see them pop on and off in the menu bar? A lot of times there's a power setting to put these to sleep when inactive and to wake them when the service becomes available. It would look like they are turning themselves on and off by themselves. Do any actual apps do this or is?

 

[Credit1]

Sorry i meant the samsumg email app thats preinstalled. No whitelists or blacklists etc its pretty basic. No it goes to inbox then maybe later on a random email pops up in the recycle bin...... ive moved them back to inbox and another email may goe randomly back to recycle bin at a diffferent time and so on. Nothing goes to spam. They are normal personal emails..... everything happens in my mail and not from server straight to recycle. They always come to inbox but are moved from inbox to recycle.

2 regards camera and bluetooth i dont use them at all! They come on at random times. Camera (facing away) comes on full screen as if ive clicked on it. Bluetooth appears on the menu bar. And wifi as well.
And i constantly have to turn them off.

 

[chanchan05]

Not sure what the issue is on the email app, I've no problems with the Samsung Email app.

But the bluetooth and camera sounds more like hardware. Hopefully they're not, but with this many problems I suggest a factory reset and see if it still happens. Just remember to backup important data.

 

[Credit1]

I did mention i did a factory reset before but it didnt help. Also because i cant seem to disable the apps their permissions have access to many other functions.... which maybe affecting the phone. Any further advice? Thanks

 

[lunatic59]

Sorry i meant the samsumg email app thats preinstalled. No whitelists or blacklists etc its pretty basic. No it goes to inbox then maybe later on a random email pops up in the recycle bin......

So this is not gmail. This is a personal email account? Is it setup as IMAP? It could be that the account is being accessed from somewhere else and the email is getting deleted there. When new email comes in, your phone will sync the folders on the server and your message gets moved.

2 regards camera and bluetooth i dont use them at all! They come on at random times. Camera (facing away) comes on full screen as if ive clicked on it. Bluetooth appears on the menu bar. And wifi as well.
And i constantly have to turn them off.

Does the camera only come on randomly while your holding the phone? It could be that some gesture or movement is triggering the camera. Sometimes all you have to do is pass your hand over the screen to activate it. As for the Bluetooth and WiFi, they should stay off if you turn them off, but I could see that Samsung would include a setting to turn them on and check for connections any time you phone attempts to sync with an external data source. Could you verify that you are turning them off by going into the phone settings>network>wifi and turning it off there?

 

[KBU2]

I will suggest going into your email app and change your password immediately and see if that problem persist after you've done that.

 

[Credit1]

I have changed my password as well....thank you kbu2.

It is imap in regards to email. Does this need to be changed?

Regards camera it mostly happens when its on my person but has also happened when left alone. It has happened after ive forced stopped it in settings and regards gestures or quick launch ive turned anything relating to that off. Im unaware of gesture settings and cant find anything like that. I have turned off wifi syncing...android beam etc.. another example there actually.... android beam turning on by itself after being switched off. Thanks in advance.