• After 15+ years, we've made a big change: Android Forums is now Early Bird Club. Learn more here.

Help A Chromecast that never worked: it does not reset and TV doesn't recognize it

A

apfr89

Lurker
Hello everyone,

I have a Chromecast bought in Nov/2013 that never worked. I was never able to used it. Ever.
I've found it today, while cleaning some wardrobes, and tried to make it work again.

My issue is:
- No TV at all recognise it. Ever. It always shows "no signal".
- It is impossible to reboot it since the only light that is showed is a solid white LED, no matter how long I hold the reset button.

I've already tried the Google Troubleshooting ("1. Power off your TV" method, "2. Use the HDMI extender provided with the Chromecast in a new HDMI port on the TV" method and "3. Test the Chromecast on another TV" method). And also I've tried to open and check if there's something wrong inside it, but I've found nothing.

Product: Chromecast (1st generation)
My TV (one of them): Samsung 51" Model PN51H4500AG

I'm trying on some forums before throwing it on the trash, and Google doesn't help at all.
If someone would help me, that would be highly appreciated! :)

Thanks.
 
Check your router's setup menu and confirm that your Chromecast is one of the devices connected to your home network. If not, you need to use the Google Home app on your phone or tablet to pair the Chromecast to your WiFi. It does sound like you've just been plugging it in and expecting it to work, but you do need to set it up first before that's possible.
 
svim said:
Check your router's setup menu and confirm that your Chromecast is one of the devices connected to your home network. If not, you need to use the Google Home app on your phone or tablet to pair the Chromecast to your WiFi. It does sound like you've just been plugging it in and expecting it to work, but you do need to set it up first before that's possible.
Click to expand...

It doesn't even appear on Google Home app, it says there's no devices near.
 
Plug your Chromecast into your TV's HDMI port, power the Chromecast on (Plug in its power adapter or use an available USB port), and then press and hold down the little reset button for several seconds (half a minute) and then release the button. That should force reset the Chromecast and then follow the directions on the TV screen to pair the Chromecast up to your WiFi network.
https://dgit.com/how-to-reset-chromecast-52703/
 
svim said:
Plug your Chromecast into your TV's HDMI port, power the Chromecast on (Plug in its power adapter or use an available USB port), and then press and hold down the little reset button for several seconds (half a minute) and then release the button. That should force reset the Chromecast and then follow the directions on the TV screen to pair the Chromecast up to your WiFi network.
https://dgit.com/how-to-reset-chromecast-52703/
Click to expand...
It's not resetting either. Did you read my thread?
 
No, it still remains solid white, no matter how long I press (I've hold it even for a minute...)

There is any other way to reset?
Thanks!
 
At this point I'd just buy a new one as a replacement, something just doesn't seem right about it. The indicator should be red for a few seconds (as it boots itself up) when you first power it on, then change to white.
You can of course continue to spend more time and effort trying to resurrect your current one but for $35 it's still a cheap bargain for any kind of streaming content device.
 
You must log in or register to reply here.
Back
Top Bottom