bobbielynjo
Newbie
How do I do this? I was told this is my fix...:helpp
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Looking at your other thread, can you even get into your device to do this?
https://blackberrymobile.com/suppor...i-perform-a-factory-reset-on-my-phone-keyone/
You need to find the factory stock rom made for your device.
Good luck
All a 'factory reset' does is erase user-installed apps and all data. If you've modified the system software it will not undo that. You would need to completely reflash the phone to return it to stock (and I do not know where to find the software or how to do that for a Blackberry).
Ah, wasn't exactly sure you had successfully rooted the device.Yes, will a factory reset fix a root issue?