• After 15+ years, we've made a big change: Android Forums is now Early Bird Club. Learn more here.

Samsung Galaxy s2 tablet 8.0 has suddenly stopped responding to my touch!

lola lo

Lurker
Could someone help me figure out what is the problem with my tablet?

Bought this tablet a while back and picked it up after going to bed and couldn’t get the screen to respond. I took it to Samsung (who were no help whatsoever) and they said it would cost me 300 pounds or something crazy to find out what the problem is and that’s more than what I paid for the bloody thing!

Did a factory reset in frustration and now it’s stuck on a blue screen with Chinese writing on it?

Please help!!
 
Sounds like the touch-screen or some other hardware component has definitely failed, and repair service is required, nothing else can be done.

"300 pounds", I assume you're in the UK? FWIW my friend was quoted 150 pounds to replace the broken glass on a Samsung Galaxy S7 that was dropped. When I came back to China I got the S7 repaired for the equivalent of 20 pounds.
 
Doesn't sound good, if the digitizer failed and it's fused to the LCD, you'll have to replace the whole LCD assembly.
 
Could someone help me figure out what is the problem with my tablet?

Bought this tablet a while back and picked it up after going to bed and couldn’t get the screen to respond. I took it to Samsung (who were no help whatsoever) and they said it would cost me 300 pounds or something crazy to find out what the problem is and that’s more than what I paid for the bloody thing!

Did a factory reset in frustration and now it’s stuck on a blue screen with Chinese writing on it?

Please help!!

Whoa!!! U might try going on Utube, looking for the S2 disassembly, do it to get to the battery and unhook it for a bit. Then rehook it and see what happens..???
 
One thing to keep in mind when having your tablet serviced by someone else is that irregardless of what you paid for it, there's still that labor charge involved. Some places will evaluate an ailing device for free hoping to make up the loss in charging for the actual repair, some places charge a flat rate, and some places charge by the hour. But bottom line is they're going to make money off of you either way.

If the screen did fail, you wouldn't be seeing that error message flashing on it. You wouldn't be seeing anything. When a tablet doesn't boot up properly that's usually an indication the operating system has become corrupted in some way. You were able to a Factory Reset, but note that a Factory Reset only wipes the user data partition clean, it does not affect the operating system in any way, nor does it do anything to any of the other partitions dedicated to the system -- so a problematic operating system remains a problem, Factory Reset or not. It's not that you shouldn't have done a Factory Reset either, that would be part of trying to diagnose the problem. (*** And hopefully you had previously set up a backup solution so all your saved data and files can be restored when your tablet is up and running again.)
If the operating system needs to be restored, that's a process referred to flashing the ROM. Flashing a ROM is basically the same reinstalling the operating system on a PC. It's replacing the existing operating system with a clean one, essentially returning the device back to its original state as when you started it up the for the first time. But unlike a computer install Disc, a ROM is unique and runs on only the device it was created for. Each model has its own ROM, they are not interchangeable with each other. So you need to flash your tablet with just its matching ROM. Luckily there are multiple sources for verified, stock, Samsung ROMs. The Internet being what it is there are also a lot garbage everywhere so you do need to be very judicious about what you install on your tablet.
What is the specific model of your Tab 2 8.0? It should be something similar to SM-T817
 
Back
Top Bottom