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Help Just Got Off The Phone With HTC.. They Now Know What Is Causing Battery Drain..

Ilya said:
What battery drain? I can get 20 hours out of this phone with a good amount of use (much more if I don't use it much). I couldn't get more than 10 out of my pre just letting it sit.
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Well see this is exactly the issue its only the Motorola built towers that are causing the problem. Sprints other towers are working fine with the handset. This would certainly explain why you get good battery life and others don't. Lets hope Sprint can come up with a fix for the rest of us that must be serviced with Motorola towers. I can only imagine Motorola pointing the finger at HTC when Sprint confronts them with the issues.
 
but it wouldnt explain why I was getting really bad battery life and a factory reset fixed it.

I think you made it all up.
 
twincitiesjhawk said:
the palm pre had battery issues when it was first released. A software update within months helped the battery out a ton. Im sure HTC will bring out a patch to solve the problem. Just have to be patient. That's all.
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I remember when I got the iPhone 3.1 OS and it TOTALLY helped battery life, OMG!!

Then I see the iPhone 4 and it says amazing battery life (reviewers are agreeing). Then I remember how with iPhone battery life is great then begins to suck.

With Android, it sucks (well just EVO) and then gets better - already has. :)
 
Historical data shows that one should always take what a (telephone or email) customer service representative with a huge grain of salt.

Folks, they are barely paid more than minimum wage, and are the last, last, last ones to know about any kind of corporate policy.
 
That makes no freaking sense whatsoever. Signal is signal and frequency is frequency. The radio doesn't know if it's a motorola or a martian sending the signal. They're just trying to pass the buck onto sprint. Just remember fellas, Early Adopter = Beta Tester.
 
I've no reason to doubt the OP.

However - I think there's more to it. In another thread, one guy claimed that while his battery was showing that it was quite low, he simply removed it while the phone was on - and re-inserted it and re-started his phone. He claimed that suddenly the battery showed a very high percentage available and that his phone continued to last him for many hours after that.

Can't find the thread right now, my bad.

I'm going to try it. I wonder if there still isn't some software issue.
 
Yea, mine has gotten progressivly better over the last few days. Especially since I did a factory reset. When I first got it I couldn't get 6 hours out of it. Now I'm getting a full day (7:00am-12:00am) with moderate usage.
 
Ilya said:
What battery drain? I can get 20 hours out of this phone with a good amount of use (much more if I don't use it much). I couldn't get more than 10 out of my pre just letting it sit.
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Are you in an 4g area and are you connecting to the moto towers? If not I guess this doesn't apply to you. Geeez read people read.
 
I saw a night and day change on mine when I turned off the screen auto-orientation. I mean, I'm now very impressed by the standby battery utilization of this phone.

I came to turn off orientation after looking at cpu utilization via top, instead of task managers. However, since this isn't something I want to go without, I've gone for a factory reset now. I am being much more judicious about what I'm installing now, and will watch for a while after installing each thing to see what affects it has. I was up to like 87 installed programs before. However, I *still* got great battery life out of it after disabling the orientation. So this time I want to watch and see if it's something I install that hoses orientation.
 
MrNoSox said:
Hmmmm... I don't know, but HTC has made plenty of other phones that use those towers and they don't have the battery problem, right? Could be something new I guess because of the 4G inclusion but I would think that they would know what works with those towers and what doesn't since they've been making phones to work with them for quite some time. Also, HTC uses Motorola parts in all their phones so they are very familiar with Moto's stuff and how it all works together.
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Making plenty of 4G phones, Really? I thought the evo was the first 4g phone
 
MrNoSox said:
Hmmmm... I don't know, but HTC has made plenty of other phones that use those towers and they don't have the battery problem, right? Could be something new I guess because of the 4G inclusion but I would think that they would know what works with those towers and what doesn't since they've been making phones to work with them for quite some time. Also, HTC uses Motorola parts in all their phones so they are very familiar with Moto's stuff and how it all works together.
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Well you really can't assume past HTC product reliability will pass on to evo. I'm sure people buying Toyota's never thought after all these years of Toyota making good solid cars that there new Toyota's would start driving by themselves either.
 
I'm telling you, these customer service people must get off the phones and have a huge laugh about "what I just told this guy"! Truth is the only credible info comes directly from the company in an official corporate communication. Even then you sometimes have to read between the lines.
 
I can get inline with this theory. My battery life when using " 3G " to surf the net is terrible. I can get 2-3 hours tops when im constantly using the phone. I go home and get on wi-fi and it is least triple that.

I always wondered about the people who claimed the extra long battery life were surfing on 3G or not. To me thats by far the most important thing you can do when it comes to battery life and the evo. If your gonna surf then you better use WI-FI.
 
supaumar said:
Ever heard of airplane mode?
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So i shouldn't expect my battery to last 6 hours of standby time? 6 hours. People reporting 38 hours of standby on iPhone 4 (which i would never own). But we should feel ok with 6 hours? I love my evo and will keep it for a while. But i do need to figure out this battery issue. Sure some get great battery life. But enough people are having problems that it isn't a user error. It's real.
 
I wonder how much battery life I'd get if this Sprint tower thing is legit...

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2-3 days :D
 
tmaxey1 said:
So i shouldn't expect my battery to last 6 hours of standby time? 6 hours. People reporting 38 hours of standby on iPhone 4 (which i would never own). But we should feel ok with 6 hours? I love my evo and will keep it for a while. But i do need to figure out this battery issue. Sure some get great battery life. But enough people are having problems that it isn't a user error. It's real.
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Yes, look through the threads.

1. Cycle charging with phone on, (unplug), then phone off, (unplug) {repeat} until led indicator instantly green when plugged in. Said to calibrate battery s/w.

2. Go to updates, update your PRL. Said to be same as famous CDMA/GSM fix only better.

3. Add power management widgets to one of your spaces, keep Bluetooth, Wi-Fi, Mobile Network and sync'ing selectively off. Turning off all radios that way is not airplane mode, it still gives digital voice and sms delivery. (I use that mode overnight when my phone is my alarm clock but I still want to not miss emergency calls.)

4. If you're not using GTalk (Talk), go into application setup and tell it to not auto-start.

5. Keep an eye on apps that like to babble on the network. If you're allowing 24/7 of all possible social-network (term still cracks me up) activity to flow to and from your phone, you're going to lose battery life. This also applies to all instant message apps, such as AIM, Skype, Yahoo Messenger, etc.

6. When networking apps are critical and you have wi-fi available, use that in place of mobile network.

Those steps give me really good battery life. I used 65% of my battery in 22 hours with moderate phone use (about 3 hours talking), sms, email and very little web surfing.
 
I find it unbelievable people are still complaining of battery issues with the EVO. I have responded in at least 10 threads on a SOFTWARE modification that corrects the battery problem. See my sig.
 
EarlyMon said:
Yes, look through the threads.

1. Cycle charging with phone on, (unplug), then phone off, (unplug) {repeat} until led indicator instantly green when plugged in. Said to calibrate battery s/w.

2. Go to updates, update your PRL. Said to be same as famous CDMA/GSM fix only better.

3. Add power management widgets to one of your spaces, keep Bluetooth, Wi-Fi, Mobile Network and sync'ing selectively off. Turning off all radios that way is not airplane mode, it still gives digital voice and sms delivery. (I use that mode overnight when my phone is my alarm clock but I still want to not miss emergency calls.)

4. If you're not using GTalk (Talk), go into application setup and tell it to not auto-start.

5. Keep an eye on apps that like to babble on the network. If you're allowing 24/7 of all possible social-network (term still cracks me up) activity to flow to and from your phone, you're going to lose battery life. This also applies to all instant message apps, such as AIM, Skype, Yahoo Messenger, etc.

6. When networking apps are critical and you have wi-fi available, use that in place of mobile network.

Those steps give me really good battery life. I used 65% of my battery in 22 hours with moderate phone use (about 3 hours talking), sms, email and very little web surfing.
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These are all the tips you will ever need to improve your battery life. #5 being the most important. Also I use an app called Y5-Battery Saver. It automaticly switches my Wi-Fi on when a trusted network is in range.

Y5 - Battery Saver - Android app on AppBrain
 
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