Phone locked after pie updates

[Naveed khan]

After pie updated, unable to unlock phone password after 1st restart. i tried to again and again but unable to successful . Is there any way to Unlock phone or screen ?

: To hard reset Nokia 5.1 Plus,i have pressed and hold volume up and power button for a while but unable to reset ! Can you pls share the any other solution which is accessible..

 

[Dannydet]

Gmail account and password is needed

 

[ocnbrze]

yeah if you do a hard reset like you are trying to do, you will trip FRP (factory reset protection). you will need your gmail (google) acct info as @Dannydet suggested. if u do not know it you will have to do a forget password.