DEAD PIXEL. GET AN EXCHANGE, IT WONT GO AWAY. I HAD IT ON FIRST S8 PLUS. ITS BELOW SCREEN. if its there on white or any screen and looks like a BLACK DOT, IT DEAD PIXEL.IT IS DEFECT. I EXCHANGED MINE.
Ok.Thank you.I send it back to Samsung for them to look at it. So I hope they don't tell me I need to pay $150.00 to replace it cause they sound like they had no idea what i was describing.
I DID A RMA WARRANTY WITH ATT, and they said for me to prove the dot, but i didnt and when they got it back, they saw it. IF IN FACT ITS A BLACK DOT LEFT BOTTOM CORNER ON WHITE BACKGROUND, ITS DEFINITELY DEAD PIXEL AND WILL SPREAD. SAMSUNG WILL SEE IT TOO AND WILL EXCHANGE. KEEP IN MIND THEY GIVE CERTIFIED AS NEW REPLACEMENTS.
its a year warranty on it, as long as it came defective. it took me a month to notice mine. also, expect to ship it to samsung prepaid usps or fedex, they pay. and it will be gone for 3 weeks to 14 days round trip.
WAS THE DOT NEAR EMERGENCY CALL ON PICTURE IF SO, MINE WAS TOO.
Ok and it's on the corner under the button u use to lock the bar in place...Thank God I had another phone cause I had to send them the phone to inspect b4 they do anything. And yes they paid for it to send out to them. I took it to T-Mobile and they say it's in the phone and then had to call Samsung. I went to bed woke up and it appears. Sucks.....
Has it been shipped back already?
we would both be upset if it were a hide nav bar button.
