Phone calls w/Bluetooth earbuds: unable to reduce volume

[PeteCress]

When I am listening to music thru Bluetooth earbuds and a phone call comes in, the volume is deafening - no matter how low the music volume is.

Pressing VolumeDown throws the volume control dialog and the indicator tries to move downward - but it keeps spontaneously popping back to max volume.

It does not seem to be earbud-specific, as the same thing happens on LGs, Ultimate Ears, BlueAnt Pumps, and on my hearing aids.

Anybody been here?

Android 9, Note 8.

 

[ocnbrze]

maybe a phone thing. my note 10 on pie does not have this issue. what phone do you have?

 

[PeteCress]

Note 8

 

[ocnbrze]

Note 8

huh i just came from a note 8....did not have that issue.

try it in safe mode just to see if an app or something is interfering with it. you might have to try a factory reset

 

[PeteCress]

Was your 8 running Android 9?

 

[ocnbrze]

Was your 8 running Android 9?

yep.....ran like a champ too....no issues after the update.