Help Google play stuck and wechat issue

[Xandace]

I have 2 samsung s10 +, one is working well, but another has issues.

2 weird issues: google play store and wechat, they always stop working at same time.

on play store, it stucks at 99% at most time.sometimes stuck at 30% or pending dowbloading.
everytime when play store is not working, wechat will stop receiving msg video calls. when someone trid to call me by using wechat, i cannot get any notification or ring, after the other party hang up i immediately received call cancel notification. and after 20 mins or so, i got ring and notification there is video call.
Samsung service center has replaced the PBA, same issue. every time manufacture can resolve the issue for an hour or 2, and then issue returned. so fraustrating...

 

[ocnbrze]

have you tried clearing cache for both apps? also maybe a factory reset is in need.

 

[n0tall0wed]

I have a Note 9 and having the same issue with play store. Already cleared all caches removed and readded google account. Everything I could find as a solution. Oddly it all started 2 days ago when I installed the newest update for my phone which is supposedly the August 1st security patch. Funny how it wasn't available till the 26th.

 

[Xandace]

omg, i trued manufacture reset twice, always work after reset but only for 1 or 2 hours, and same issue returned. Even the PBA was replaced, a new phone, same thing....