Help Unsure what this issue is called

[No_Smoking]

Hey all, unfortunately I don't know what this problem is called, so I was unsure how to search for it.

But it's basically when I partially touch the screen (example, if my thumb just barely touches the edge of the screen,) and then with my other hand try to tap on another area of the screen, the tap does not register.

Maybe its a common "problem" since it doesn't seem to be specific to any phone, I've run into it on Galaxy phones, iPhones, Pixel and now the Note10 (its a little more prominent on the note because of the curved edges.)

I dunno, hopefully this post makes sense.. lol.

 

[ocnbrze]

just make sure that your hands and fingers are not touching the screen while you are trying to use it......a good case should help with that.

....not sure what else to tell you.

 

[Shotgun84]

Honestly I can't replicate that problem on my Galaxy and I don't recall it ever doing it on any Samsung I've owned. The screen should be able to recognise two different touches. An example of that is pinch to zoom on browsers.

 

[Shotgun84]

I was going to say maybe it's a setting in your favourite third party launcher that you've used on all your phones but you've also mentioned iPhone so probably not.

 

[No_Smoking]

Yeah its pretty random but still annoying. I was noticing its when I'm accidentally scrolling on something or don't realize it when I go to tap a link or something. Even in Camera mode, if my thumb rubs the edge it thinks I'm trying to zoom.. then the button to snapshot refuses to work.

I just got the note 10 so no case, but I will try that and see if it helps. Thanks for the replies!