GalxyS9plus Play Store app malfunctioning

[SBSue]

When I open the Google Play Store app I only get a blank screen that flashes from right to left. It started about a week ago. I have done all the tips such as clearing the cache and all data for the app, restarting the phone, checking permissions, etc. nothing works!

Verizon store immediately told me I needed to buy a new phone but I know someone out there can help me fix this less than a year old phone! Thanks.

 

[mikedt]

When I open the Google Play Store app I only get a blank screen that flashes from right to left. It started about a week ago. I have done all the tips such as clearing the cache and all data for the app, restarting the phone, checking permissions, etc. nothing works!

Verizon store immediately told me I needed to buy a new phone but I know someone out there can help me fix this less than a year old phone! Thanks.

Could be hardware problem, that requires repair or replacement? If the phone is less than a year old, that should still be under Samsung warranty.

 

[svim]

Try doing the same as what you did with the Play Store app to the 'Google Play services' app.

 

[ocnbrze]

last resort try a factory reset