Samsung S10 5G Quick Decline Messages options not showing for calls

[Bob C]

I have edited/added quick decline messages options for my Samsung Galaxy S10 5G phone, but they are not showing up when I get an incoming call. Please Help

 

[ocnbrze]

I have edited/added quick decline messages options for my Samsung Galaxy S10 5G phone, but they are not showing up when I get an incoming call. Please Help

at the bottom of the screen when a phone call comes through, there should be an option that says send message. after select that you should see options where one of which should be your quick decline message. do you not see your message?

 

[Bob C]

NO, I see "Send Message" - but my quick decline messages are not listed. When I select "Send Message", I only see 2 options: "Set a reminder" or "Write a Message" - which would be a new message

My previous Samsung Galaxy S8+ would display my "quick decline messages" here. I can assure you that I have set these up in the phone. They are just not displaying as an option when I receive calls and have to manually type a decline text. Please help.