Hello. I’m new in your forum and would like to ask an expert/s on ODIN MODE for help. I have been denied warranty repair, they claim that the “ODIN MODE” screenshot they have taken as evidence that the device is rooted. I do not know what ODIN MODE is about but the messages on the evidence screenshot show that the device has never been rooted.
1 ODIN MODE
2 DOWNLOAD SPEED: FAST
3 PRODUCT NAME: SM-P585Y
4 CURRENT BINARY: Samsung Official
5 SYSTEM STATUS: Official
6 FRP LOCK: ON
7 Secure Download: Enabled
8 WARRANTY VOID: 1 (0X0000)
9 RP SWREV: B:2 K:0 S:0
- on line 8, the value “1” indicates a hardware repair, true, an initial repair was done by SAMSUNG on Feb,2019
- on line 8, the “0X0000” looks like an error code in initialized state
- lines 4 and 5 are in initialized state.
If the device was rooted, lines 4, 5, and 8 would have a different values.
Am I right or wrong on my assumption?
Is there other line/s on the evidence screenshot that proved the device is rooted?