My photos in my gallery turned into blank and can't be open

[Mona Garawan]

Hi All,
Please I need your help!
Suddenly all the photos on my mobile turned into blank ones and when I transferred them to the laptop it gives me "the file can't be open or not supported", noting that the pictures shown consolidated then when i open it it becomes blank and the vice versa there are pictures shown as blank and when I open them them they appear normally.

Thank you.

 

[ocnbrze]

what files did you transfer? from what folder? i would use google photos instead., it automatically uploads your photos to the cloud. i never have to worry about my photos. i could take a picture on my phone and in a few minutes i could hop on my computer and see my photo that i just took there. i never have to my photos to my pc.

 

[Mona Garawan]

what files did you transfer? from what folder? i would use google photos instead., it automatically uploads your photos to the cloud. i never have to worry about my photos. i could take a picture on my phone and in a few minutes i could hop on my computer and see my photo that i just took there. i never have to my photos to my pc.

I'm transferring the photos from the SD card and even when i uploaded them to the cloud they are still blank, they are huge number of photos around 10000 i don't what to do and i don't know if my SD corrupted or what !

 

[Lux Chen]

I suppose you should contact the provider to make it fixed. Probably it's because of the hardware or something that went wrong.