Charging issues when connected to laptop

[Dihan Syed Rahman]

Hello, I am a Windows 10 user and an Android Archos 50 platinum. I connected my Archos 50 Platinum, to my Toshiba C850 laptop with an USB cable for charging. But when I connected it my phone did not charge.
Can anyone help me please?
Any help will be appreciated, Thank you!

 

[MoodyBlues]

Welcome to Android Forums, Dihan Syed Rahman!

It's been years since I used a cable between a computer and an Android device, and I only use Linux. But, buried somewhere deep in my memory, is something about a setting that has to be changed depending on why the cable's connected.

Go into your phone's System Settings. On my 8.0.0 phone, there's an entry called "Connected devices," and under it, "USB" (grayed out, since I'm not connected to anything by USB). Look for USB, and then adjust its settings.

If that doesn't help, let us know!

 

[ocnbrze]

if what @MoodyBlues does not work, then you might want to try different cables or charger. also make sure that the proper drivers are installed on your pc as well.

 

[Dihan Syed Rahman]

By the way my Archos 50 Platinum 4G, has an android 6 or an 7 .0 marshmallow OS

 

[Dihan Syed Rahman]

By the way my Archos 50 Platinum 4G, has an android 6 or an 7 .0 marshmallow OS

 

[Dihan Syed Rahman]

@MoodyBlues
I also tried a different usb cable, still not working, my Archos 50 Platinum has an Android 6 or 7.0 marshmallow OS.

 

[MoodyBlues]

@MoodyBlues
I also tried a different usb cable, still not working

Okay, the next thing we need to know: are you sure the USB port works?

Can you plug something else into it and let us know if it works correctly? It doesn't matter what it is--trackball, stick, whatever, just verify that it works as it should.

 

[Billtunew]

You can check USB debugging.
- Go to Settings and find the System section.
- Select Developer options -> enable USB Debugging (USB debugging).
Then make sure that the proper USB driver is installed on your laptop.

 

[Billtunew]

You can check USB debugging.
- Go to Settings and find the System section.
- Select Developer options -> enable USB Debugging (USB debugging).
Then make sure that the proper USB driver is installed on your laptop.

 

[Dihan Syed Rahman]

@MoodyBlues

Yes I did try other objects like a USB supported memory stick, and it works.