Screen freeze coolpad3705 issues HELP!

[Callahan1]

Please help. I own a cpCoolpad3705as Android phone for 4 years now through Boost mobile. Recently my phone has for a better way turned into a zombie phone. Problems include screen freeze, random calls to contacts (unsolicited), extreme typing issues, notification screen drop down while typing, and probably a dozen more. Did factory reset. Phone worked fine for 1 hour, then worse than before. Have tried asking Coolpad US for help, they don't answer phone or emails. Boost mobile just wants to sell me another new phone. Please help if you can. I'm an mature older man who doesn't have the tech
savvy to figure this out. Thank

 

[ocnbrze]

Please help. I own a cpCoolpad3705as Android phone for 4 years now through Boost mobile. Recently my phone has for a better way turned into a zombie phone. Problems include screen freeze, random calls to contacts (unsolicited), extreme typing issues, notification screen drop down while typing, and probably a dozen more. Did factory reset. Phone worked fine for 1 hour, then worse than before. Have tried asking Coolpad US for help, they don't answer phone or emails. Boost mobile just wants to sell me another new phone. Please help if you can. I'm an mature older man who doesn't have the tech
savvy to figure this out. Thank

call it planned obsolences. phones generally last 3-4 years. after that things will start to slow down. you will encounter more bugs and glitches. plus you have an off branded device( devices that are not Samsung, Lg, Motorolla for example). these phones are hard to get support for.

if a factory reset does not work, try a hard reset. this is a much deeper wipe than a factory reset.

https://www.hardreset.info/devices/coolpad/coolpad-legacy/

if it still happens than it is not a software issue, but most likely a hardware issue. you can then decide to either get it fixed by a professional or get a new phone.

 

[Dannydet]

Go for the new phone