Why doesn't the Samsung A25 OS support the Freestyle Libre 3 Plus?

[George Lea]

It seems it's the ONLY Samsung A?? model that DOESN'T support the Libre 3. It didn't support the Libre 2. What's the problem?

 

[ocnbrze]

It seems it's the ONLY Samsung A?? model that DOESN'T support the Libre 3. It didn't support the Libre 2. What's the problem?

you are going to have to talk to the developers about that.

this pdf does say to contact customer support about devices not listed in its table.

https://freestyleserver.com/Payloads/IFU/2025/q1/ART44628-004_rev-V-pub.pdf

customer support:

Contact Us | Customer Care & Sensor Support | FreeStyle Libre (CGM) systems

Contact our customer care team to help answer your questions about your FreeStyle Libre portfolio product, including sensor support. Available 7 days a week 8 AM to 8 PM Eastern Time; excluding holidays.

www.freestyle.abbott

 

[Member 1919122]

Have you tried contacting Samsung?
Sorry, we have nothing to do with each manufacturer...
Hopefully someone that uses it can chime in...

 

[mikedt]

As this CGM is a medical device, I suspect the app is only going to support and install on phones that the maker has actually tested and certified it with.
Suggest you do contact their customer support about it.

 

[George Lea]

Thanks guys.