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TV box live recording

I have an android 13 TV box running XCTV player and for the life of me cant get it to record live tv.
Permissions are set with full access but I just get a blank screen when trying to play back a set recording.
My previous android 9 box recorded just fine using the same software, and my old tablet running Android 9 and the same software also records fine.
I'm presuming it's down to file settings being tightened up in Android 13, anyone point me in the right direction with this issue?
Thanks, Mike
 
I've e-mailed so waiting for a reply.
As I said earlier though, the old TV box running Android 9 records fine with the same app and so does an old Android 9 tablet.
I'm guessing (maybe wrongly) it's the files access settings from Android 10 onwards that's causing this.
 
I've e-mailed so waiting for a reply.
As I said earlier though, the old TV box running Android 9 records fine with the same app and so does an old Android 9 tablet.
I'm guessing (maybe wrongly) it's the files access settings from Android 10 onwards that's causing this.
Have you tried updating them both?
 
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