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  1. markdoc

    Help "OK Google" not working

    "OK Google" just stopped working. It's never been perfect and it has stopped working before. In the past, all I needed to do was reset the settings or retrain my phone and it worked again. This time I cannot get it to respond to my voice when re-training. In Google settings, under "OK Google...
  2. markdoc

    Help Message when booting

    I noticed a new message appearing on my phone whenever it boots. I don't think it's from Lollipop, but I want to be sure. As the phone is booting, after the red Verizon screen, I get a white box with black print saying " Android is upgrading, starting apps". Then the phone starts as usual. If...
  3. markdoc

    Help New sound after Lollipop update

    I have an HTC One M8 with Android 5.0.1 from Verizon. I updated to Lollipop this afternoon. Since then a new sound keeps going off and I don't know why. It sounds like a low flat single guitar string twang. It might be a notification, but I checked and that isn't the Notification sound that I...
  4. markdoc

    Help Problem with Alarm sounds

    Please forgive the post. The problem was with the ES File Explorer app.
  5. markdoc

    New update message?

    I tapped on "Settings - System Update - Check New" for no particular reason. To my surprise, I got the attached message " Download Unsucessful" My question is twofold. 1) Does anyone else get the same message and 2) What is the download. I haven't read about any more updates until Lollipop...
  6. markdoc

    The M8 with Lollipop

    I just saw an article about the M8 and Lollipop (Android 5). There are 2 pictures showing screenshots. It's not much, but it also verifies that HTC is serious about the M8 getting Lollipop. Yea! You can see them here...
  7. markdoc

    More updates coming for the M8

    I just read on Android Origins, " HTC One M8 Android Lollipop 5.0 update to rollout within 90 days" You can read the article at http://www.androidorigin.com/htc-one-m8-lollipop-update-android-5-0/. HTC has changed there update policy for the better. I wouldn't hold my breath yet for 5.0...
  8. markdoc

    Root Rooted Owners Beware

    I just read message from Google Search about an OTA Update for the DNA. The article said, " Verizon Announces DROID DNA Software Update That 'Resolves' Device Root Vulnerability And Does Some Other Stuff" dated September 25, 2014. You've been warned so be carefull. Good luck all, I'm closing...
  9. markdoc

    Help Overactive phone

    I know that swiping up from any of the navigation keys opens Google Search. However, my phone seems to be hyper. Just touching on the "Back key" for more than a millisecond causes my default browser to open 2 or 3 instances of Google Search. The same with the "Recent App" key. The "Home" acts...
  10. markdoc

    Screen quality in refurbished phones

    I recently started having problems with my DNA Droid. I called Verizon to get a refurbished phone. Verizon has changed it's policy. I have never been grilled like that before. They finally agreed to exchange the phone. I got the phone overnight. When I turned it on, the colors were off...
  11. markdoc

    Help HTC Sync Manager

    I installed the newest version of HTC Sync Manager. When I plug my phone into a USB Port, I can drag & drop files between my phone & laptop. I cannot get HTC Sync Manager to recognize my phone. It may have to do with the phone settings. Does anyone know what the "USB Network settings"...
  12. markdoc

    Phone Backup

    I was on the HTC website and ran across something interesting. It said that HTC Droid DNA has "Phone Storage". You can backup to the phone and if you do a hard reset, the backup remains. It isn't erased. Has anyone tried this, and if so, what was the outcome? (You can see this by searching...
  13. markdoc

    Help Problem with Device Administrators

    For a long time, I've had problems with my phones security. I use Webroot SecureAnywhere and the password protection keeps shutting off. Under the Security setting, the Device Administrators keep getting turned off too. Webroot thought it was other monitoring software, but I ((mor disabled...
  14. markdoc

    Help My phone has developed the shakes

    This morning at 6:30, my phone started vibrating. No sound, just vibration. It lasted for about 15 - 20 seconds then stopped. The problem is I don't know why. No alarms set and my phone settings had all volumes at full except music at half. Vibration was turned on for Ringer, but I didn't get a...
  15. markdoc

    MMS Question

    Does anyone know why, when using a non-stock app, you cannot use wifi for receiving MMS messages. I was told by support for Go SMS and Handcent that you have to use "Mobile Data" for sending and receiving MMS. However, with the stock "Messages" app, I can send and receive them over wifi...
  16. markdoc

    Help Is anyone using Maildroid?

    I'm having a problem with spell checking, and tech support can't help. Maildroid uses Google's prepackaged spell checker. The author pays a fee for a certain amount of uses per day. For the past few months it runs out of uses by early evening. Android 4.2 has a built in spell checker that turns...
  17. markdoc

    Here we go again, there's update in the air

    I just read an article on Android Origin. It said," HTC has confirmed that the Droid DNA will be seeing Android 4.4 KitKat in the first quarter of the year, which means March at the absolute latest..." You can read the entire article at...
  18. markdoc

    Help Problem deleting apps

    Before the update, I could go into "Settings - Apps", pick an app and clear defaults, cache and data individually. Now, on my phone, I cannot clear the cache without clearing the data. The buttons are there but the "Clear Cache" button does nothing. I'd like to know if everyone's phone is the...
  19. markdoc

    Help Having trouble with MMS

    I have been having problems sending and receiving MMS messages. If I send a message with an attachment, it just sits on my phone and then finally gets delivered after 2 - 3 weeks. At first it was happening with Go SMS Pro, but not with the message app that came with the phone. Now it seems to...
  20. markdoc

    Amusing tech support story

    I just read a story concerning our phone and tech support. It's online at "Gizmodo" at http://www.gizmodo.com.au/2013/12/my-own-personal-verizon-horror-story/ If you read down the replies, you'll find an even "better" story later on. It's interesting in that tech support issues are not just...
  21. markdoc

    New Update warning

    Be careful with the new update. My screen looked frozen. It didn't show that it was downloading. I checked the notification bar, by pulling it down. There was a note "Downloading Firmware" with a moving indicator. Don't reset wthout checking. For my entire download, my screen looked locked...
  22. markdoc

    Help Help with file structure

    I am hoping that someone is familiar with the Droid's audio file structure. Ever since I transferred my songs from my Tbolt to my DNA Droid, it's been messed up. It's most obvious when I want to pick a sound for the phones alarms. When tapping on the alarm sound, you first get three choices...
  23. markdoc

    It's Not Here yet, but a little help

    I just checked my phone and an update is available to download. Wish me luck. I'm going to download it now. I guess Chanukah & Christmas came early.We will see. It says it's optimizing 247 apps. PS: it's version 2.07. Unfortunately, once again I was optimistic. Android is still 4.1.1, but...
  24. markdoc

    Help Problem with power button

    As we know, you can't pull the battery to clear out the phone's caches and other nooks and crannies. The equivalent is to hold down the power button for an extended length of time until a 2nd window pops up and the phone shuts off. It is the closest thing to a factory reset without doing a...
  25. markdoc

    The promise of updates, Sept 15,2013

    This time I got it right.:) The September 13 issue of TechnoBuffalo announced that we (the HTC Droid DNA) should be getting Android 4.2, Sense 5 and Blinkfeed to name a few. see: Verizon DROID DNA Getting Sense 5 with BlinkFeed, Video Highlights | TechnoBuffalo It is confirmed by Verizon...
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