Help HTC Sync Manager

[markdoc]

I installed the newest version of HTC Sync Manager. When I plug my phone into a USB Port, I can drag & drop files between my phone & laptop. I cannot get HTC Sync Manager to recognize my phone. It may have to do with the phone settings. Does anyone know what the "USB Network settings" should be? Or any other phone settings? Any help would be appreciated.
Thank you in advance,

Dr. Mark W. Helfand
HTC Droid DNA
Android 4.4.2
Not Rooted

 

[tiptop12345]

Hi,
Apparently theres no way to actually view the contents of a HTC Sync Manager backup file.. I want to view the contents of the backup without restoring.. any way to achieve this?
Thanks..