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11 GB used but u have nothing on tablet

neuronium

Lurker
Hello people,
For about couple of months i've been having memory issues on my tablet. I've formatted, hard formatted 3 times. I've used a many cache cleaning apps, including clean master. I've even used pro versions of them. Best of them have been able to clean 96 MB unnecessary data.
Whatever i do, 11 GB of my internal memory is always seem full.
I have 4.1.2 jelly bean. I have additional 32 GB external SD car, which i selected as main memory. I've been reading forums for a long time but nothing applied to me. Not even that #99000.... magic.
The only thing i'm suspicious but can not get rid of is, automatic gmail and snote backups. They come back after each format. But i don't think these things can hold that much capacity.
I don't have any video, photo etc...

I greately appreciate any help...

Sincerely
 
I've used the aplication, and when it came to the DCIM/.thumbnail , it foundmore then 1 trillion (yes correct! ) jpg files , it took 8 hours to come to 46 percent then i accidentaly cancelled the process.
I'm about to believe there's a hardware problem. This is not normal.
I just want to get rid of this 11 GB and use my tablet as it was.
 
Wow, what are they pictures of? Can you browse to that directory with a file manager/the gallery to see what they are?

Rather than delete them all at once, can you do it in smaller batches?
 
I left it open overnight and get the results. 8 gig thumbnails.
now i need advice to find an app to delete them all.

Try just completely resetting the device if you can. Thats a lot of stuff to deal with. Was this tablet used or new when you got it?
 
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