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3rd party app doesn't see network

I'm using a 3rd party app that installs and runs fine on my original Galaxy Tab 10.1 WiFi only. But on a brand new Galaxy Tab 2 10.1 WiFi only, after installing the app, it reports that "an internet connection does not appear to be active". However, the Internet connection is working as I can open up the browser and go to several sites.

I've contacted the software developer who said that they have run their app on a Motorola Razr with Android 4.0 and it works fine.

Is there anything unique about network connections and 3rd party apps with the Tab 2? Thanks.
 
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