4G Not Working

[treblemaker]

My 4G data has not been working at all for the past couple weeks. My cell reception is fine. The data is not slow or spotty, it's just flat out not working. I've asked everyone else on my family plan about it and they all say theirs is working fine, so it's not the plan. The phone is about a year and half old.

Please don't suggest to turn my phone off and on again. Trust me, I tried that.

Any other help would be greatly appreciated!

 

[Crashdamage]

Have you contacted your service provider?

Linux user #266351. Android since v1.0

 

[Metroid Prime]

What device do you own? I can move this to your devices section.
Maybe it's your APN settings?

 

[Digital Controller]

Like MP suggested if you gave us your carrier we could provide you with the correct APN settings to put in to see if that might fix your issue.

 

[treblemaker]

I have a T-Mobile Samsung Galaxy S.

 

[Metroid Prime]

Try contacting T-Mobile about your APN settings and put in what they suggest to you.
That's most likely what is the problem.

 

[Crashdamage]

APN for the US should be: epc.tmobile.com

Linux user #266351. Android since v1.0

 

[Digital Controller]

Here ya go!: APN settings for data and picture messaging (MMS): T-Mobile myTouch 3G / myTouch 3G Slide / myTouch 4G / myTouch 4G Slide Support | T-Mobile

 

[i VTAK]

Are you sure you didn't reach the data cap? I know the commercial sounds like they give you unlimited 4G but the small print says you'll be throttled after 1gb. On 4G, I can use that much data in a day.

 

[teddyearp]

What device do you own? I can move this to your devices section.
Maybe it's your APN settings?

I have a T-Mobile Samsung Galaxy S.

First off, a big FAT welcome to the site !

I am with Metroid Prime as far as moving this thread. There is a T-Mobile Samsung Galaxy S 4G (Blaze) which _might_ be in the Samsung Galaxy S 4G section, or the Samsung Galaxy S2 T-Mobile section; both of which are 4g phones. The regular Samsung Galaxy S phone is only 3G capable.

So I would like to ask you for the specific model number of your phone so we can move it to the proper section of this site. I don't ask this as a corrective action, just as an organizational action. You can find the specific model number underneath your battery. Posting this will help facilitate moving your thread to the proper section; or even just leaving it here if it is best to do so.

And I ask for this clarification even if the replies regarding the APN settings given have helped you since moving it to the proper section will help others who may come across this problem.

TIA

 

[Fireflies]

If you're using a custom launcher, try to restart the launcher. This usually solves any errors I have with my phone.