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6.0....anyone??
- Thread starter JaRN99
- Start date
red66charger
Android Expert
My device showed that the update downloaded and I waited 24 hours before actually running the update. I started the update and walked away from the phone. I wish I would've watched it run the update because it doesn't look like it installed. My device shows that I am still on 5.1.1 and on the System Update screen, under Last System Update, it says "Software not updated to 23.31.24.en.US Download failed. However, when I run "Check for System Updates" it says "Your device's software is up to date".
Something obviously went wrong with either my download or the installation. Can anyone say where on the device the download file is located? I thought if I could remove the 'bad' download, perhaps my phone would recognize there is an update available. Any suggestions?
Something obviously went wrong with either my download or the installation. Can anyone say where on the device the download file is located? I thought if I could remove the 'bad' download, perhaps my phone would recognize there is an update available. Any suggestions?
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The updates are downloaded to the cache partition, so running a deletion of the cache partition should erase it.
I've read (though haven't seen official confirmation) that Motorola has paused the update, so that may be why you are not seeing it when you check for updates again.
I've read (though haven't seen official confirmation) that Motorola has paused the update, so that may be why you are not seeing it when you check for updates again.
red66charger
Android Expert
Yep. I just went to Motorola's message board for the Turbo 2 and I'm am not alone. After reading the issues people (there) are having with battery drain, maybe I'll be satisfied with Lollipop.
Leaving this here for others who might be experiencing what I am.
https://forums.lenovo.com/t5/DROID-TURBO-2-by-Motorola/Update-download-failed/td-p/3281316/page/4
Leaving this here for others who might be experiencing what I am.
https://forums.lenovo.com/t5/DROID-TURBO-2-by-Motorola/Update-download-failed/td-p/3281316/page/4
Your reference ... last post in it ... says the he did a wipe cache partition and then did a "special reboot". After that battery drain was equal to or better than Lollipop.
The special reboot is with phone on ... hold power button until it reboots and release poser button.
... Thom
The special reboot is with phone on ... hold power button until it reboots and release poser button.
... Thom
red66charger
Android Expert
Good to know.
I strongly recommend doing a Wipe Cache partition after doing the upgrade.
The "reboot while holding the power button down" action has recently come to light to recalibrate the battery. You might be getting false readings. There are some references to it being the simulation of a "battery pull" on a phone with a non removable battery.
... Thom
The "reboot while holding the power button down" action has recently come to light to recalibrate the battery. You might be getting false readings. There are some references to it being the simulation of a "battery pull" on a phone with a non removable battery.
... Thom
Thanks. I took the phone in and they sent me a new (refurbished) phone. Seams like my battery failed on the same day I got marshmallow.
I took advantage of my account promotions, which were going to expire today (03-31), so I upgraded from Turbo to Turbo2. Software check on Turbo2 didn't indicate the update to Marshmallow 6.0 was available.
However, used the Software Upgrade Assistant an it immediately recognized 6.0 was available.
Upgrade went well, took maybe 20min or so. Download was fast via my PC.
However, used the Software Upgrade Assistant an it immediately recognized 6.0 was available.
Upgrade went well, took maybe 20min or so. Download was fast via my PC.
beowulf7
Android Enthusiast
I had no issues upgrading my phone from Lollipop to Marshmallow. I did it on the night of 3/8/16, as per my post last month. I just see some minor changes (mostly on apps now asking for certain permission when I launch them for the first time). Battery drain seems similar to what it was when I was running 5.1.1 vs. my current 6.0.
Ridgerunner665
Well-Known Member
Upgraded via PC just now.... Seems to have went well.
Gloria Wilson
Newbie
I read on the Lenovo/Moto forum that Verizon pulled the update due to HARDWARE damage caused by the update....people can't charge their phone. I am new to Android and reading everything.......
Gloria Wilson
Newbie
ok.....thanks....my phone says Android 6.0
Take a look at ...
http://androidforums.com/threads/droid-turbo-2-reference-and-tips.965124/
... for the history.
As was stated ... no reason has ever been given for why the final update was made or why they halted the first one for a month causing confusion. I can guess but it is only a guess.
... Thom
http://androidforums.com/threads/droid-turbo-2-reference-and-tips.965124/
... for the history.
As was stated ... no reason has ever been given for why the final update was made or why they halted the first one for a month causing confusion. I can guess but it is only a guess.
... Thom
Gloria Wilson
Newbie
Thom...With Android does a person have to update the operating system for the phone to keep working ? My phone worked when I got it on 3-15-2016....then I installed an OTA OS update.....then weird stuff happened....Verizon fixed phone with factory reset....now I would prefer to leave it like it is if possible..... I don't use the phone for any type financial transaction (banking, brokerage etc. )
When an OTA (Over The Air) update is made available it is pushed onto your phone. It then asks permission to install. If you do not grant permission it will "remind" you by asking again later. These reminders eventually wear you down and you grant permission. The only way to stop the nagging reminders is to be root-ed and to rename the distribution file. Root is not currently availed on the Turbo 2.
The problem you had was apparently resolved with the Factory Data Reset. It is unclear (and always will be) what the problem was that got resolved. Hardware glitch perhaps?
It is tempting to consider never updating the system. It goes against the philosophy behind Android to always going forward. There will be new apps available that will require the new version of the system and you will not be able to use them because you don't have it.
I am always on the latest version of the system and have just under 300 apps installed.
When I do a minor system upgrade I always to a Wipe Cache Partition after the update.
When I do a major system upgrade I always do a Factory Data Reset after the update.
... Thom
The problem you had was apparently resolved with the Factory Data Reset. It is unclear (and always will be) what the problem was that got resolved. Hardware glitch perhaps?
It is tempting to consider never updating the system. It goes against the philosophy behind Android to always going forward. There will be new apps available that will require the new version of the system and you will not be able to use them because you don't have it.
I am always on the latest version of the system and have just under 300 apps installed.
When I do a minor system upgrade I always to a Wipe Cache Partition after the update.
When I do a major system upgrade I always do a Factory Data Reset after the update.
... Thom
Gloria Wilson
Newbie
Thanks....I'll just do the Factory Data Reset like you do..... for awhile I thought I had spent too much time talking to Siri and Alexa (amazon Echo) and lost my mind....( I loved the Haunted Phone story thread about the monkeys and Pandora )....
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