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67 Error code when transferring phone number

Hello all!
I have had a LOT of trouble the past couple of days with this pesky error code. I got a new phone for christmas and called to change my number to my new phone. Net 10 instead decided that they would just give my phone a new number. I called back and they removed the new number (which worked fine btw) and said that my old number was attached to the phone. Since then, I have been getting an error code 67 upon startup and when i try to do the system update. I spent 2 hours on the phone with net 10 this morning turning the phone off and on, trying to have the handsfree update work, but it always ends up with this code, and the old number still isnt there. They have now told me that maybe the phone is broken, but it worked fine with a different number. Any ideas?
 
well, doesnt really solve my problem right now does it. I have had them for 3 years, have a big family, teenagers and they all have phones. couldnt afford a plan for all of us, cheaper to do it this way. i understand i get what i pay for but if that's the only advice i can get, that's pretty discouraging.
 
If you spent 2hrs on the phone with Net 10 tech support and got no help, *that's* discouraging. It's Net 10's problem, they have to fix it. We here on the forum can't do it for them. And it's not the phone.

Linux user #266351. Android since v1.0
 
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