@12321, I'm very sorry to hear that you've had a poor experience with Google supporting your 6P.
It's important to remember that despite Google's marketing, the Nexus devices are not Google devices. Yes, they are born out of a partnership, but they are wholly designed and built by the manufacturer. The hardware would have been all-but-final before Huawei even pitched their concept for the Nexus 6P to Google. Google would have worked with Huawei to tailor the software to the hardware in a Googly way, but it's still a Huawei device - with Huawei hardware.
In fact, one of the driving causes for Google to change things up with last year's Pixel phones is reported to have been a desire to take more control (and, thus, responsibility) for devices bearing their branding.
You'll notice one of these phones has a Google logo on the back, and the other clearly displays the manufacturer at the bottom:
As a Huawei device, the 6P is covered by Huawei's standard warranty policy which, in the US, covers the phone for "a period of 12 months from the date of purchase." Since Google isn't the device manufacturer, they are legally unable to impose a different warranty for the devices - but, as the retailer, they can offer replacement at their discretion for devices sold by them.
This might be like Amazon selling the Samsung Galaxy S 15 Pro+ and offering different replacement options than Samsung's standard warranty and return policy. Amazon is free to offer exchanges outside of the manufacturer's warranty period - but they can't force Samsung (or Best Buy, or Verizon) to match that policy.
The Pixels are different. Those phones were designed and spec'd out entirely by Google. They then handed the blueprints to an OEM (HTC, in this case) and told them "build this" - the same way that Apple gets Foxxcon to build their devices. This isn't a partnership like the Nexus devices were - this is HTC being relegated to contractor status. Google owns the entire product, the entire process - and, as a result, takes full responsibility for handling warranty claims.
You can see this difference yourself by comparing Google's warranty information page for the Nexus 6P (where the customer is advised to contact Huawei directly for devices which weren't purchased from the Google Store or Project Fi)) versus that for the Pixel XL (which applies to phones purchased from Google or authorized retailers).
I know it doesn't help anyone currently having problems with their Nexus 6P, but it's an important distinction that I think needs to be made - and as such it would be silly to write off the Pixel line simply because Huawei is bad at handling warranties (an observation that can be made about other Huawei devices as well).
It's important to remember that despite Google's marketing, the Nexus devices are not Google devices. Yes, they are born out of a partnership, but they are wholly designed and built by the manufacturer. The hardware would have been all-but-final before Huawei even pitched their concept for the Nexus 6P to Google. Google would have worked with Huawei to tailor the software to the hardware in a Googly way, but it's still a Huawei device - with Huawei hardware.
In fact, one of the driving causes for Google to change things up with last year's Pixel phones is reported to have been a desire to take more control (and, thus, responsibility) for devices bearing their branding.
You'll notice one of these phones has a Google logo on the back, and the other clearly displays the manufacturer at the bottom:
As a Huawei device, the 6P is covered by Huawei's standard warranty policy which, in the US, covers the phone for "a period of 12 months from the date of purchase." Since Google isn't the device manufacturer, they are legally unable to impose a different warranty for the devices - but, as the retailer, they can offer replacement at their discretion for devices sold by them.
This might be like Amazon selling the Samsung Galaxy S 15 Pro+ and offering different replacement options than Samsung's standard warranty and return policy. Amazon is free to offer exchanges outside of the manufacturer's warranty period - but they can't force Samsung (or Best Buy, or Verizon) to match that policy.
The Pixels are different. Those phones were designed and spec'd out entirely by Google. They then handed the blueprints to an OEM (HTC, in this case) and told them "build this" - the same way that Apple gets Foxxcon to build their devices. This isn't a partnership like the Nexus devices were - this is HTC being relegated to contractor status. Google owns the entire product, the entire process - and, as a result, takes full responsibility for handling warranty claims.
You can see this difference yourself by comparing Google's warranty information page for the Nexus 6P (where the customer is advised to contact Huawei directly for devices which weren't purchased from the Google Store or Project Fi)) versus that for the Pixel XL (which applies to phones purchased from Google or authorized retailers).
I know it doesn't help anyone currently having problems with their Nexus 6P, but it's an important distinction that I think needs to be made - and as such it would be silly to write off the Pixel line simply because Huawei is bad at handling warranties (an observation that can be made about other Huawei devices as well).
