Help Advice needed - Atrix rebooting issue

[mcsheltie]

My Atrix has started to reboot constantly. Tried everything (I mean everything) abd finally had ATT replace it. The replacement had the same problem right out of the box.

When I was troubleshooting the original phone I ran it without a sim and it still rebooted every few minutes. Okay here is where it gets weird...

I have an old Nokia flip Go-phone for work. I switched sim cards with the Atrix and both phones are working fine. The Atrix hasn't rebooted in several hours.

As an experiment I pulled the go-phone sim out of the Atrix and ran the Atrix with its own sim & then without a sim. It rebooted constantly. Put the go-phone sim back in and it is fine.

If the Atrix sim was the problem wouldn't it mess up the go-phone? And if the Atrix sim was the problem wouldn't the Atrix run fine without a sim?

WTH?

 

[itsallgood]

Logic would suggest that. But the thing is, and I could be wrong, your Nokia phone is not a smart phone, which could be the reason why when you place the Atrix SIM in it, t doesn't reboot. I say buy a new SIM, cost like $5 to $10 and see if that fixes your problem.

 

[mcsheltie]

Logic would suggest that. But the thing is, and I could be wrong, your Nokia phone is not a smart phone, which could be the reason why when you place the Atrix SIM in it, t doesn't reboot. I say buy a new SIM, cost like $5 to $10 and see if that fixes your problem.

I did that this afternoon and it did not fix the problem.

With the Atrix sim in, if background data & data enabled are unchecked it also stops the rebooting. So it seems that something about trying to connect to the network is causing the problem?

The replacement phone rebooted before I could even login to Motoblur. There were no apps on it, there was nothing even running other than the Motoblur login.