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Advice needed for Android 2.1 "netbook"

iggee002

Lurker
Hi all,

Hopefully someone can give me some advice, and possibly help me troubleshoot.

My step daughter was given an Augen Genbook Model# NBA10800A by her mother last Christmas. It has never worked correctly for her from what I am told. I work on Windows computers, but have never worked on Android. I think it was set up incorrectly or something initially. Perhaps there is a hack if not a fix?

Currently it can't find a wireless network. I have turned off the ethernet, and turned on the wireless, but it doesn't help. I also cannot check the status of the device. I get the error "The application Settings (process com.android.settings) has stopped unexpectedly. Please try again".


Any thoughts?

Thanks a lot,
Igg

**Update on OS**
Model number listed in the about device section says: Android for Livall TCC8902 GENBook (multi-language)

Might help.
 
The first thing I would try is a factory reset to see if that helps.

I would suggest looking to see if there was an update by the OEM but it looks like Augen no longer exists so I doubt they will be putting out any updates. The only thing I can think of would be a factory reset at this time.
 
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