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Help Alcatel one touch evolve black screen tried everything need help please....

MaryJayne82

MaryJayne82

Lurker
My evole phones screen is black, the blue notification light at the top right of phone is on as well as the home, back and menu buttons on the bottom. I've taken the battery out, this has worked in the past but doesn't work anymore. I have tried to factory reset with power and volume up button but that does nothing either ... Does anyone have any other suggestions please?? Help me...
 
The boot.img for your mobile is corrupt. if the problem exists you need to flash it to your phone.
would you please to explain more details.
 
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uploadfromtaptalk1451936373719.jpg

MaryJayne82 said:
My evole phones screen is black, the blue notification light at the top right of phone is on as well as the home, back and menu buttons on the bottom. I've taken the battery out, this has worked in the past but doesn't work anymore. I have tried to factory reset with power and volume up button but that does nothing either ... Does anyone have any other suggestions please?? Help me...
Click to expand...
بسیار خوب
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