androidn0te
Newbie
My Wife's Note 2 started acting erratically over the last couple days. Last week she lots two thirds of her pictures from the last year (they just vanished off her phone). Then her desktop reverted back to a wallpaper she had applied a few weeks back but since changed (strangely enough from some of the images that no longer exist on her phone). Then yesterday her phone simply stopped making calls, telling her it couldn't read the sim card. I took it out and restarted the phone, which now is stuck at the "Samsung Note II" splash screen and won't load any further.
I tried doing the recovery option using the Android Manager, but I get a series of failure notices. Even when I apply the "wipe/factory reset" option, I get nothing. Just fail, fail, fail and back to the splash screen.
Any thoughts? We have no idea the cause but are more concerned about how to fix it. Thanks!
I tried doing the recovery option using the Android Manager, but I get a series of failure notices. Even when I apply the "wipe/factory reset" option, I get nothing. Just fail, fail, fail and back to the splash screen.
Any thoughts? We have no idea the cause but are more concerned about how to fix it. Thanks!