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Help Amazon app store issues...

joeynym

joeynym

Newbie
I am having a problem with the amazon app store, I was able to d/l it, update settings to do so (unk sources), I log into my amazon acct, I am not able to d/l any apps, give me d/l error, my work around was to order the app from the computer on amazon website then I can d/l it from the phone... is this an at&t issue or something??? thanks guys
 
I experienced the same issue and had to use the same work around on T-mobile. Once I purchased the app on my PC (even though it was free), I was able to download ok and apps would even show up automatically in the New/Install page in the Amazon Appstore on my android phone. Prior to my first successful download, I was only receiving a generic download error. After my first download, error now reads "there was an error purchasing XYZApplication. Please <click here> to verify your payment method (this will open your browser) and try again."

From my android phone, following the <click here> link in the error message took me to https://www.amazon.com/gp/aw/vsd.html which also had an alert to "Please enable cookies in your browser settings to continue shopping" which I ended up ignoring. Signing in at this page then took me to 1-Click Settings page https://www.amazon.com/gp/flex/aw/sis.html where it was noted Mobile 1-Click ordering is turned off. Entering a mobile number here AND selecting a payment method fixed the problem. Note the above changes were required even though the app I used to test this was free.

Sure would have been nice if the initial generic download error had been more descriptive. :)
 
Thanks for the link CO Runner. The 'click here' link in the amazon appstore app did nothing for me, didn't launch the browser or do anything. I followed the https://www.amazon.com/gp/aw/vsd.html link you posted, verified some details and now the amazon appstore app works.

You don't need to turn on 1-click order, I didn't and it still works.
 
CO Runner said:
I experienced the same issue and had to use the same work around on T-mobile. Once I purchased the app on my PC (even though it was free), I was able to download ok and apps would even show up automatically in the New/Install page in the Amazon Appstore on my android phone. Prior to my first successful download, I was only receiving a generic download error. After my first download, error now reads "there was an error purchasing XYZApplication. Please <click here> to verify your payment method (this will open your browser) and try again."

From my android phone, following the <click here> link in the error message took me to https://www.amazon.com/gp/aw/vsd.html which also had an alert to "Please enable cookies in your browser settings to continue shopping" which I ended up ignoring. Signing in at this page then took me to 1-Click Settings page https://www.amazon.com/gp/flex/aw/sis.html where it was noted Mobile 1-Click ordering is turned off. Entering a mobile number here AND selecting a payment method fixed the problem. Note the above changes were required even though the app I used to test this was free.

Sure would have been nice if the initial generic download error had been more descriptive. :)
Click to expand...

Thanks. Your instructions worked great for me.
 
FlexiPack said:
Thanks for the link CO Runner. The 'click here' link in the amazon appstore app did nothing for me, didn't launch the browser or do anything. I followed the https://www.amazon.com/gp/aw/vsd.html link you posted, verified some details and now the amazon appstore app works.

You don't need to turn on 1-click order, I didn't and it still works.
Click to expand...

The link worked for me too, but I had to enable a method of payment before the appstore would work for me. (I turned on 1-click, but I don't know if it needs to be on)
 
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