And just like that...power button fail

[Clementine_3]

The power button no longer works.

Was working just fine and then, boom, nothing.

Copying files to a thumb-drive now 'cause I believe I may have to fire up the backup RAZR HD, I really hope that works. lol. I'm just thinking I'm screwed if the D4 shuts down, no way to turn it back on. UGH.

 

[Frisco]

Hello Clementine.

Try the fix posted around the Verizon support forums for that issue:

Hold down simultaneously the Volume Down and Power buttons for 10 seconds for a cold reboot.

Other options include hard reset.. which I think you may have already tried.

There is talk around other forums about this happening with a lot of D4s, but with a high percentage of them following an update. Have you received an OTA lately?

 

[Clementine_3]

The last update was JB, a good while ago.
I'll give it a try and see what happens, I am using the HD now, so far I like it. I'll tuck the D4 away as a back-up and when I need it I'll see if I can get 'er running.

 

[Clementine_3]

Just an update, in case anyone else has this issue. The power button/volume down did work. The phone seems to be fine now, it turns on/off with no issue.

Of course, it only worked because I grabbed my files and activated my back-up phone! Had I not had a "plan B" it would not have been fixable and it would have shut off and not re-booted. That's just how things work for me sometimes.

Thanks for the solution Frisco!! Now I have a good back-up phone in the D4. As I said before, I'm liking the RAZR HD so am kinda glad I ran into this issue (now that I've got everything set up!).